Senior Project Manager

**About Us**:
We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 10,000 experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.

**The Role**:
The role of the Senior Project Manager is to lead and drive all aspects of Implementation & Transformation projects, including new and existing client implementation, transformations, remediations, exits, and significant internal projects from mobilization to completion, ensuring a quality solution for our clients. The Senior Project Manager will travel to client sites (and AMS locations) both in and outside of the region. The size, scope and complexity of projects vary based on the client engagements. The Senior Project Manager reports to the Regional Lead - Implementation and will engage with both internal and external stakeholders.

**Key Accountabilities**:
Key Responsibilities
- Delivers projects against an agreed set of objectives in line with contractual obligations and AMS’s strategic goals
- Reviews, understands and applies contractual documentation
- Briefs and manages project resources; sets expectations and coaches resources regarding the quality of associated outputs required
- Direct leadership of Implementation Consultants and Analysts including regular/ongoing performance, development, engagement and wellbeing conversations
- Collaborates with Technology partners to complete planning and manage their delivery against the plan
- Where necessary, will assume workstream lead role e.g., Comms & Change for the purposes of the implementation
- Owns, designs and drives Project Governance including, but not limited to, the development and maintenance of the Project Initiation Document, project plan, RAID log, tollgate documentation
- Contributes to briefing material for Steering Committees and otherwise ensures all key stakeholders receive regular and relevant communication
- Identifies, quantifies and communicates key risks & issues, ensuring all relevant parties are aware
- Develops, manages and communicates mitigation plans, working with other areas of the business and/or client to ensure successful resolution
- Identifies and communicates where activities are outside of project scope
- Facilitates Change Control procedure including working with colleagues to quantify impact of any proposed change in scope e.g. commercial team
- Direct leadership of Implementation Consultants and Analysts including regular/ongoing performance, development, engagement and wellbeing conversations
- Collaborates with Technology partners to complete planning and manage their delivery against the plan
- Leads collation and playback of lessons learned on projects managed

Performance Outcomes /Accountabilities
- Delivery of projects to scope, budget and to time
- Accurate scoping and pricing of projects
- Accurate project risk identification & quantification
- Team Engagement and management
- Client/Stakeholder satisfaction

**Skills & Experience**:
Desirable Knowledge, Skills and Experience
- Prior experience in HR or Recruitment related project management and delivery.
- Experience preparing content for and presented to c-suite level stakeholders
- Working knowledge of multiple Talent Acquisition services e.g. permanent and contingent recruitment
- Experience of responding to Request for Information (RFI) and Request for Proposal (RFP) and producing sales collateral
- Experience in project delivery methodology and toolkits
- Working knowledge of outsourced services contracts
- Has drafted implementation / transition schedules in outsourced services contracts
- Experience of Six Sigma, Total Quality Management, Lean Improvement or similar methodologies

Critical Knowledge, Skills and Experience
- Experience of running resourcing or HR services implementation, improvement or change projects
- Working knowledge of the full recruitment lifecycle from experience gained working within Recruitment and/or HR function
- Working with senior leadership and stakeholders/clients
- Managing others in a matrix environment

**Other**: