Customer Service Officer

2 weeks ago

Singapore e-Infochips Full time

**Position**:
Customer Service Officer (Intern)

**What You’ll Be Doing**
- Provide internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
- Responsible for interfacing directly with customers, resolving discrepancies, recommending solutions and/or action plans to internal sales team staff
- Responsible for the Order to Invoice Process
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes.
- Handle branch service requests (e.g., RMA, initiate Corrective Action Request and Field Quality Request analysis)
- Submit Customer Surveys and correct post-delivery issues
- Assist Inside Sales with overall Quote to Order objectives

**What We Are Looking For**
- Excellent customer service skills.
- Excellent interpersonal skills.
- Skill in prioritizing work, and multi-tasking.

**What’s In It For You**

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 5-Day Work Week
- Growth Opportunities
- And more

**About Arrow**

**Location**:
SG-Singapore (Viva Business Park)

**Time Type**:
Full time

**Job Category**:
Business Support

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