Seasons Executive

1 week ago

Singapore TIMES24 SINGAPORE PTE. LTD. Full time

As a Seasons Executive, you lead the Seasons team to deliver effective season parking management for our managed car parks.

**Roles and Responsibilities
Season Parking Management
- Manage cases that are escalated for management action or negotiation for resolution.
- Maintain accurate season parking records in the Season Portal to prepare invoices, renewal notices, credit notes and collection listings.
- Liaise with internal departments and external stakeholders on matters related to season parking.
- Prepare monthly season car park reports for business units and clients.

Season Portal Management
- Work with the IT team to resolve system issues and support enhancement initiatives.

Train and supervise the junior team members on daily tasks to handle the season parking requests.

**Requirements**:

- At least a diploma in any discipline.
- Proficient in Microsoft Excel.
- 2 years of working experience in customer-facing roles.
- Minimum of 6 months working experience in accounting-related roles is an advantage.
- Possess effective communication and customer management skills.
- Organised and committed to meet deadlines.
- Supervisory experience is advantageous.

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