Store Operations

3 days ago


NorthEast Singapore LOTTE Travel Retail Singapore Full time

**ROLES & RESPONSIBILITES**:

- Application of Changi Airport visitor and seasonal pass for employees.
- Registration of QSM Training / Certification with SIRS and CAG for relevant Changi Orientation Programme date + Commercial QSM Training test for all employees
- Monitor and track renewal / cancellation / expiry of Airport Passes and Changi Orientation Programme date + Commercial QSM Training Certifications to ensure no disruptions to operations at all times.
- Application of commercial vehicle pass for loading bay access.
- Changi Airport Group (CAG) counting and sorting of vouchers for month end submission to CAG finance department.
- QSM incentive vouchers collection from CAG and disbursement to retail stores.
- Tracking of complaint and compliment cases and submit appeal on disqualified cases through CAG portal.
- Monthly staff strength submission of all retail stores to CAG portal before deadline.
- Monthly staff acknowledgement forms for QSM vouchers collection duly signed by staff upon receipt of vouchers.
- Stationery orders for all retail stores and airport office.
- Thermal roll orders for all retail stores.
- Miscellaneous non-stock procurements: safe, hardware, staff nametag, hangtag, shopping bags and packaging materials,
- Coordinate store manager weekend duty schedule and update operation movement chart.
- Laise with cleaning services management on contractual and any adhoc cleaning needed by retail stores and renewal of contracts.
- Others supporting duties as and when assigned or required.

**Requirements**:

- At least 2 years Administrative experience
- Diploma in Business Admin or relevant discipline
- Pleasant personality
- Good Microsoft Office knowledge to support Managers in preparing reports and presentations
- Excellent written and verbal communication skills
- Excellent time management scheduling and planning
- Able to multi task, set priorities and work under tight schedule.
- Merticulous and attention to detail

**Benefits**
- Exposure to Travel Retail Industry Business
- Opportunity to work with multiple stake holders (internally and externally)
- Exposure in a fast paced environment


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