Its Junior Project Manager

ITS Junior Project Manager

**Who we are**

**Crédit Agricole Corporate and Investment Banking **(Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ **ISAP **” or “ **Information Systems Asia Pacific **”) is the 2nd largest IT setup (after **Paris Head Office **) for **Crédit Agricole CIB's worldwide **business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

Within ISAP, the **IT Production department (ITS) **is in charge of IT Operations (RUN) for CACIB IT infrastructure in Paris, which is the main IT hub, and to a lower extent other geographies such as London and Singapore.

These activities cover the following technologies:

- Core Infrastructure: Network, Security, Systems (Windows, UNIX, Linux, Cloud), Storage and Backup
- Middleware: Database (Oracle, SQL, Sybase), Big Data and production tools (Control-M, MQSeries, CFT, Sharepoint, etc)
- Workplace: User Access Infrastructure (Citrix, VDI, etc) and Unified Communication systems
- Applications technical support:Capital Market, Corporate Banking, Risk and Finance

Build activities, such as architecture, design & project management, are managed by ITS Paris.

**We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.**

**Position**

As an Junior project Manager, you will be contributing to define and lead the change management stratergy for IT Production Services, and will be part of the Project management services team.

You will also work closely with a variety of people, from within and from outside the department: Section heads, Team Heads, Project Managers, HR, Admin and Finance teams in Singapore and Paris.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

**Main responsibilities**
- Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative
- Contribute to the marketing for Digital Transformation and Digital Workplace Projects
- Generate ideas for advertising internal content.
- Ensure organisational initiatives and projects are successfully published to all employees
- Develop content and designing visuals for internal collaboration
- Support planning and execution of ITS all hands meetings including executive presentations
- Promote and celebrate news, achievements and successes through leadership
- Collaborate with project team and publish the articles for workplace Tools
- Provide input, document requirements, and support the design and delivery of training programs
- Conduct meetings with ITS senior management for the brainstorming sessions, concept of videos, brochures, promotional items
- Creating On-boarding templates and employee success stories
- Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
- Build and implement a quality assurance framework to support ISAP transversal projects.

**Qualifications and Key Skills**
- minimum of 1 year experience as change officer
- Highly analytical mind and energetic character
- Ability to influence others and move toward a common vision or goal
- Organized with a natural inclination for planning strategy and tactics
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees
- A self-starter who can work independently as well as collaboratively to contribute to team efforts
- Capablility to producie high quality PowerPoints dcouments in terms of design and content
- Creativity and passion for web technologies
- Very good proficiency in creative tools (Photoshop etc), and content management softwares
- Strong experience in using Canva or Piktochart is must
- Strong leadership with emphasis on collaboration, proactive, flexible, can-do attitude
- Strategic and creative mindset
- Strong sense of confidentiality
- Ability to easily communicate with multi-cultural team members
- Ability to speak, write and translate French to English and vice-versa as the incumbent will act as a liaison officer between Asia and Headquarter in France, and work closely with various stakeholders on the digital transformation projects.
- Ability to animate workshops and create digital content (newsletter, communication, user videos in French language in collaboration with the CAGIP Digi