Technology Support Associate

1 week ago

Singapore Capital Group Full time

**Req ID**: 51686
**Location**: Singapore
**Other location(s)**:
**“I can be myself at work.”**

You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world ̶ everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.

We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.

**“I can influence my income.”**

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will be the equivalent of 15% of your annual pay (including bonuses).

**“I can lead a full life.”**

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.
- Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
- Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
- Access on-demand professional development resources that allow you to hone existing skills and learn new ones

The Technology Support Associate provides desktop support for several business units within Capital Group. The role of Technology Associate Support Associate Level II will be to provide 1st and 2nd level support to the business units located in the Singapore, Sydney and Mumbai offices. Technology Support Associates install, configure, troubleshoots, maintains, and supports technology and office systems, and assists with the automation of tasks. Additionally, the Technology Support Associate keeps abreast of new technologies and works with other teams to implement new hardware and software into our environment.

**Responsibilities**:

- Monitors support queue and performs troubleshooting and resolution for simple to moderately complex issues, ensuring reported incidents are resolved quickly and effectively in accordance with service level agreements.
- Communicates with users to keep them apprised of the status related to incident and request resolution.
- Partners with relevant second and third level technology teams to ensure current and future client needs are addressed.
- Documents, within the incident management system, any actions taken and solutions provided to ensure consistency of experience and troubleshooting techniques.
- Identifies outdated or inaccurate information within the knowledge base to be updated.
- Consults with business clients to ensure technology and office systems are meeting local needs and coordinates their acquisition and implementation.
- Interacts with supported business units to gain an understanding of technical requirements and specific workflows in order to act as a business unit advocate and communicate their technical requirements to the Engineering and business systems teams.
- Partners with Lifecycle Management, Service Operations, Research, and Engineering teams to understand equipment and software standards, acquisition processes, and new technologies.
- Performs asset management and lifecycle processes per established guidelines, ensuring timely delivery and installation of approved hardware and software. Sets appropriate expectations for clients regarding the implementation of new hardware and software.
- Researches and pursues relevant training opportunities to ensure a broad awareness of current and emerging technical solutions. Participates in projects involving new technology evaluation, testing, and integration.
- Participates in projects involving new technology evaluation, testing, and integration.
- Completes tasks and executes test plans as assigned by senior members of the Support team.
- Represents the requirements of and potential impacts to the site’s business and Support teams during all phases of projects, including evaluation, testing, pilots, and deployment.
- Communicates project statuses and new technology information with team members and supported business clients to gain acceptance and buy-in.
- Performs additional responsibilities as assigned.

Qualifications:

- 3-6 Years of demonstrated experience providing end-user support in a networked environment
Excellent communication and interperso

  • Technology Support Associate Ii

    1 day ago

    Singapore Capital Group Companies Full time

    The Technology Support Associate provides desktop support for several business units within Capital Group. The role of Technology Associate Support Associate Level II will be to provide 1st and 2nd level support to the business units located in the Singapore, Sydney and Mumbai offices. Technology Support Associates install, configure, troubleshoots,...

  • Clinical Support Associate

    4 days ago

    Singapore STROKE SUPPORT STATION Full time

    Job Title: Therapy Support Associate">STROKE SUPPORT STATION is seeking an experienced Therapy Support Associate to join our team. As a key member of our clinical team, you will play a vital role in supporting therapists before, during, and after therapy sessions.">Responsibilities">Carry out prescribed therapeutic exercises and activities as instructed by...

  • Information Technology Support Specialist

    3 days ago

    Singapore AVASO Technology Solutions Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from AVASO Technology Solutions LinkedIn Certified Senior Global Talent Acquisition Specialist @Avaso || US & Canada IT Recruitment || APAC Staffing || EMEA Recruitment We are an IT solution provider with coverage in more than 170 countries as well as global...

  • Therapy Support Associate

    2 days ago

    Singapore Stroke Support Station Full time

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...

  • Information Technology Support Engineer

    3 days ago

    Singapore AVASO Technology Solutions Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from AVASO Technology Solutions Job Opportunity: IT Support Specialist Level 2 at AVASO Technology Employment Type: Freelance Experience: 2+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering...

  • Corporate Technology Associate

    3 days ago

    Singapore Velocity Electronics Full time

    Job OverviewVelocity Electronics is seeking a talented Corporate Technology Associate to join our global distribution organization. As a Corporate Technology Associate, you will be responsible for supporting the deployment of new technology solutions, maintaining the integrity of our IT infrastructure, and collaborating with cross-functional teams to drive...

  • Therapy Support Associate

    3 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    Roles & ResponsibilitiesOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical DutiesCarry out...

  • Technology Support III

    1 week ago

    Singapore This is an IT support group Full time

    The Commercial and Investment Banking Technology - Risk Central Production Management team consists of technical & initiative-taking professionals who passionately care about the stability of applications and provide out-of-the-box solutions for their betterment. The team manages strategic initiatives across the Risk Central application for multiple Lines...

  • Technology Support Specialist

    1 week ago

    Singapore This is an IT support group Full time

    Job DescriptionThis is an IT support group that focuses on ensuring the operational stability, availability, and performance of our production application flows. As a member of this team, you will troubleshoot, maintain, identify, escalate, and resolve production service interruptions.Key ResponsibilitiesProvides end-to-end application or infrastructure...

  • Associate, Technology Team

    3 days ago

    Singapore BowerGroupAsia Full time

    Who We Are BowerGroupAsia, Inc. (BGA) is the premier strategic affairs and public policy firm supporting the world’s leading multinational companies in the Indo-Pacific region and Africa. With a presence in over 30 countries, BGA staff provide bespoke services to clients across the region. We seek a talented, highly motivated** Associate** in our...

  • Associate for Platform Technology

    4 days ago

    Singapore BowerGroupAsia Full time

    Who We Are BowerGroupAsia, Inc. (BGA) is the preeminent government affairs and public policy advisory firm supporting the world’s leading multinational companies in the Indo-Pacific. With a presence in 26 countries, BGA staff provide bespoke services to clients in 28 markets across the region. We are a fast-growing company and seek a talented, highly...

  • Technology Support Associate

    1 week ago

    Singapore BlackRock Full time

    **Description**About this role** **Technology & Operations**: BlackRock is one of the world’s preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world! BlackRock offers a range of solutions — from rigorous...

  • Associate, Technology Team

    3 days ago

    Singapore RSM STONE FOREST ACCOUNTSERVE PTE. LTD. Full time

    Roles & ResponsibilitiesPosition ResponsibilitiesThe Associate for BowerGroupAsia's Technology Team is an important role in a fast-paced and expanding client-facing team. BowerGroupAsia's Technology Team engages the world's leading technology companies and organizations and crafting strategic advisory services that advance their business priorities. The...

  • Technology Audit, Associate

    7 days ago

    Singapore BlackRock Investments Full time

    **Technology Audit, Associate**: **Location**: **Singapore, Singapore** Team: **Technology Audit** Job Requisition #**:R251158** Date posted**:Mar. 07, 2025

  • Associate, Technology Service

    1 day ago

    Singapore Montfort Care Full time

    COMPANY DESCRIPTION Montfort Care will continue to grow our services and enhance our ability to impact more lives. In this connection, we are hiring talent to join our team in our HQ functions, social service support and direct social service. DESIGNATION : Associate, Technology Service RESPONSIBILITIES The Associate, Technology Service’s role is to...

  • Technology Audit, Associate

    4 days ago

    Singapore BlackRock, Inc. Full time

    Technology Audit, Associate **About this role** **Internal Audit** Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual...

  • Customer Support Associate

    4 hours ago

    Singapore This is an IT support group Full time

    We are seeking an experienced and skilled Customer Support Associate to join our team.About the RoleThis is a key position within our organization, responsible for providing administrative support to Sourcing Engineers. The ideal candidate will have strong communication skills, be able to work independently and as part of a team, and possess a high level of...

  • Corporate Technology Support Engineer

    3 days ago

    Singapore This is an IT support group Full time

    Corporate Technology Support Engineer We are looking for outstanding candidates to join our Corporate Technology Support team. As a Support Engineer, you will focus heavily on day-to-day application support functions within the firm including Treasury, Middle Office, Operations, Finance, and Compliance. You will be responsible for ensuring production...

  • Technology Support Analyst

    1 day ago

    Singapore MORGAN LEWIS STAMFORD LLC Full time

    **GENERAL PURPOSE OF THE POSITION** This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to...

  • Workplace Technology Associate

    5 days ago

    Singapore JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD. Full time

    We are looking for a team player who is obsessed about Digital Technology, problem solving and user experience focus. We are looking for a self-starter that knows how to bring the best of digital tools and data analytics to improve the dynamics of space experiences, services and the systems that encompasses it. We aims to create innovative space experiences...