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Customer Service Executive

3 weeks ago

Tampines, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: Manufacturing/ Supply Chain
- Position Title**:Customer Service Executive**:

- Working Location: Tampines (Transport Provided)
- Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
- Salary Package**:Basic Salary + AWS + Variable Bonus**:

- Duration: Permanent

**Key Responsibilities**
- Process and fulfill orders promptly and accurately, from receiving to delivery.
- Respond to and follow up with customer inquiries, feedback, and orders.
- Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
- Manage documents like certificates of analysis/compliance and inspection statuses.
- Create, collect and manage sales data, customer contact information and reports.
- Keep a well-organized filing system for easy access to work documents.
- Suggest ways to improve management systems to your Supervisor.
- Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
- Use of personal protective equipment provided, to ensure safety while working.
- Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
- Carry out any other assigned tasks.

**APPLY NOW**
- Excellent communication skills
- Competent with MS Office and computer skills.
- At least 1 year of Customer Service working experience.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

License/Certification:
Work Location: In person