
Branch Officer Banking contract
2 weeks ago
**Role**: Bank Branch Officer - **9 to 12** **months renewable contracts**
**Experience**: Minimum of 5 years
**Location**: Multiple job sites*
**Benefits**:
- Renewable contract (Performance-based)
- Conversion to perm role (Performance-based)
- Medical Insurance Coverage
- Performance Bonus
- Leave credits
**Job sites**:
- POSB Hougang Central Branch
- DBS HarbourFront Branch
- POSB Square 2 Branch
- POSB Yishun West Branch
- DBS Toa Payoh Branch
- DBS Suntec City
- POSB Waterway Point
- DBS Ang Mo Kio Central
**Schedule**:
- Monday to Friday - 8 AM to 5 PM
- Saturday - 8 AM to 1:30 PM
**Responsibilities**:
**Branch sites**:
- Attend to walk-in customers
- Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
- Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
- Prospect and introduce customers to the Bank’s products and services
- Educate and migrate customers towards our digital platform
- Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
- Ability to understand issues and appropriately escalate to Management in a timely fashion
- Ensure compliance with all regulatory requirements
- Contributes to self and team effort by accomplishing related results
**DBS Suntec**:
- Has customer service experience, preferably in financial institutions
- To provide one-stop customer service to corporate customers.
- Assist customers (primarily over the phone as an in-bound call agent) with dedication and passion on various enquiries and requests on
- Corporate products; Corporate Account Services, Cash Management Products, Corporate Trade Services, Corporate Loans, Self-Service Banking, Corporate Live Chat.
- Resolve requests from corporate customers on general and transactional enquiries related to Corporate account products.
- Collaborate with stakeholders to resolve all customer queries and requests.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
**Qualifications**:
- Preferably Diploma or above.
- Some customer facing, ideally related experience or any other (ex: Retail or Branch Banking)
- Must be adaptable. Not afraid to face customers.
- IT Savvy.Need to be able to use digital app, systems etc.
- Good in basic excel or word.
**About us**:
NTT DATA Singapore PTE Ltd is a wholly owned subsidiary of NTT DATA Corp, a part of NTT Group, the world’s 65th Largest Company according to Fortune Magazine.
**At NTT DATA SINGAPORE**, we pride ourselves on being an inclusive and equal opportunity employer that puts our people and clients first. We welcome different ideas, backgrounds and passionate individuals to join us in our inclusive environment to achieve stronger and better results through teamwork, foresight, and innovation. We pledge to create a harmonious and nurturing culture, where all individuals feel a sense of pride and belonging, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity
**COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA** - NTT DATA will be assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organisation
**Job Type**: Contract
Contract length: 12 months
**Salary**: $2,500.00 - $3,700.00 per month
Work Location: In person
-
Branch Officer
3 days ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full time**Responsibilities**: You will support the Branch Manager to manage the operations and supervise the tellers to ensure smooth operations and to comply with banking procedures and guidelines, which includes: 1. Handle the role of vault teller in charge of overall cash in the branch. 2. Check and authorize financial transactions processed by the Tellers. 3....
-
Bank Branch Officer
2 weeks ago
Singapore TEKISHUB CONSULTING SERVICES PTE. LTD. Full timeAttend to walk-in customers - Handle over-the-counter transactions including cash deposits and withdrawals accurately - Assist in customers’ enquiries and ensure DBS’ service delivery standards are met in achieving total customer satisfaction - Prospect banking products and services to customers **Interview Process**: 1 round. 5 and a half day work...
-
Branch Manager, Branch Banking
1 week ago
Singapore OCBC Bank Full time**Branch Manager, Branch Banking** **-** **(**240001SJ**)** **About OCBC** Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business...
-
Private Bank Branch Officer
5 days ago
Singapore GMP Group Full timePermanent Position | Private Bank **Responsibilities**: - Support Head Of Branch in the administration of the front office operations work in Wealth Planning, Credit Solutions, Investment Counselling and Business Assurance - Conduct corporate reviews and monitoring - Daily loan transaction and monitoring of the loans - Perform follow up on periodic...
-
Singapore MUFG BANK, LTD. Singapore Branch Full time**Purpose of the role**: As one of the designated Senior Manager under Individual Accountability and Conduct (IAC) Standard, lead and manage the Corporate Banking Control Department to keep safety & soundness of the branch’s business as well as financial platform from credit risk management perspective by performing booking review of deals to be booked in...
-
Bank Branch Sales
1 week ago
Singapore AG ACQUISITION MANAGEMENT PTE. LTD. Full timeBank Branch Sales - Earn uncapped commission with a basic (gross salary up to 5k, or more if you work harder) - No experience but determine to earn more are welcomed to apply - Career progression if there is opportunity **Responsibilities**: - Promoting Credit Card and Loan to client based on their needs - Ensure compliance to bank's security...
-
Branch General Manager
5 days ago
Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full timeJob Responsibilities 1) Maintain and compliance with the criteria for the appointment set out in the MAS Notice 622A at all time. 2) Lead, direct and control the activities of the Branch, profit centre and all the operations of the organisation. Responsible for the management and conduct of the business of the Branch. 3) Establish and oversee budgets,...
-
Bank Branch Sales Executive
3 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Acquisition Executive (Branch)Working Location: Island wide branch Office at Dhoby Ghaut area (238465) 6 Days Working [Depends on branch opening hours] Salary: $2100 basic + High Commission (Gross $3k ++ or higher)Example working hour of the branch: Mon - Fri: 11am - 7pm Sat: 11am - 3pm Sunday OffResponsibilities &...
-
Branch Banking Executive
2 weeks ago
Singapore BEARING SEARCH PTE. LTD. Full time1 year exp **Roles & Responsibilities** **Our Client** One of the major regional bank in Singapore **The Role** As a Branch Banking Executive, you will be based at one of our island-wide Branches and will provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of our full range of wealth...
-
Branch Manager
2 weeks ago
Singapore JUNE CONSTRUCTION CO., LTD (SINGAPORE BRANCH) Full timeJob description and Requirements: A Branch Manager is responsible for coordinating and overseeing all branch operations, including staff hiring, training, and supervision. They come up with appropriate strategies to increase productivity and performance levels in order to achieve the branch financial targets. Furthermore, besides their managerial duties,...