Executive, Airport Operations
7 days ago
**About us**
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
**Key Responsibilities**
- Develop, plan and handle staff resources, systems timelines, and financials
- Oversee the overall quality of our service provision to Airlines and Business partners.
- Develop and coordinate work teams by reviewing, recommending and implementing improved policies and procedures.
- Responsible for the implementation of the department’s business/crisis contingency plans.
- Conducts contingency exercises and training to ensure staff is familiar and competent with the handling procedures.
- Plan and manage departmental activities and organize staff engagement sessions.
- Coordinate between the various functional areas and relevant stakeholders to ensure that all airline standards, requirements and guidelines are achieved on a consistent and regular basis.
- Ensure that all team members are trained sufficiently so that they can competently carry-out their duties to meet our customers’ needs.
- Track and monitor staff and operational performance.
- Investigate discrepancies, strengthen operational weaknesses and enforce appropriate remedial actions to prevent a recurrence.
- Manage department’s cost within approved budget limits.
- Consistently engage staff to maintain good communications and alignment to meet agreed goals.
- Enforce staff discipline as set out in company policies.
- Ensure that computer operating systems function properly to facilitate SIOC operations.
- Support in continuous improvement of processes and systems.
- Carry-out duties as instructed by Management.
**Key Requirements**
- Bachelor Degree
- Working knowledge of the various airport entities and how they are related and interact with each other.
- Minimum of 1 year relevant experience leading multi-disciplinary teams concurrently will be beneficial.
- Effective communication skills and stakeholder management.
- Possess good operational knowledge of SATS ground handling activities.
- Resourceful, independent, strong organizational and leadership skills.
Job Reference: SATS01168
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