Merchandise Operations Associate

5 days ago

Singapore WILLIAMS-SONOMA SINGAPORE PTE. LTD. Full time

**Job Summary**:
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada. Our brands are among the best known and respected in the industry, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, and West Elm. We successfully market our brands through three major channels - retail stores, catalogs, and the internet. One of the key growth strategies for Williams-Sonoma Inc. is global expansion. This expansion will be done through company-owned & operated stores/DTC channels, and through strategic franchise partnerships.

This position reports to the Merchandise Operations Lead

**JOB PURPOSE**:
**JOB RESPONSIBILITIES & DUTIES**:

- SKU set-up and maintenance in the inventory management system.
- Verification of SKU data accuracy in various operating systems.
- Creation/Maintenance of Item Master foundation information (Merchandise Hierarchy, Attributes, Differentiators).
- Ensure all product information is accurate, including description, specifications, pricing, and categorization.
- Support and coordinate Merchants, Inventory Management, DC, and Call Center requests.
- Coordinate/Change/Confirm Shipping methods by working with Merchants and the DC
- Maintain the Embroidery Thread Master/Seasonal Embroidery Program and load monogramming/personalization information on SKUs.
- Special projects as assigned E-Comm work as directed.
- Administrative tasks as needed.

**JOB HOLDER’S COMPETENCIES & EXPERIENCE**:

- 2-3 years relevant experience
- Excellent communication and collaborative skills
- Strong focus on accuracy and detail to ensure data integrity.
- Strong problem-solving skills with the ability to troubleshoot and resolve issues efficiently.
- Demonstrate time management, prioritization, and multi-tasking skills.
- Ability to track items and work in multiple systems simultaneously.
- Ability to develop and maintain working relationships with cross-functional teams.
- Proficiency with MS Outlook, Word, Excel and Access.
- Must be flexible & able to work in a fast paced, dynamic environment.
- Previous experience in the merchandise operations, inventory management, or a related role is highly desirable.

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