Marketing Manager

**Who are we?**:
Open Government Products is an in-house development team that builds technology for the public good. This includes everything from building better apps for citizens to automating the internal operations of public agencies. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good.

**Projects we have worked on include**:
**Covid-19 Vaccination National Appointment System** - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and record management systems.

**ScamShield** - Protects citizens from scams by detecting, blocking, and reporting scam SMSes and calls.

**Parking.sg** - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

**FormSG** - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

**Isomer** - Provides government agencies with an easy-to-deploy static website building and hosting service to quickly create usable, secure, and faster informational websites.

**RedeemSG** - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily, with over $900 million in vouchers to date.

**What does a Marketing Specialist do?**:
As a Marketing Specialist, you will work with the marketing team to maximise OGP’s impact on public good. Concretely, these responsibilities can include:

- Product marketing - Work with OGP product teams and stakeholders to craft a product marketing strategy to improve awareness and usage of key citizen-facing products
- International leadership - cultivate new partnership and outreach opportunities within the international public sector community, including ways to propagate OGP’s open source projects
- Community building and engagement - build a community for tech folks interested in public good, with OGP at the nexus
- Content creation - creating engaging and appealing content for social media, website, and other platforms

At Open Government Products you’ll have the opportunity to shape how we reach and interact with the public as well as the international community. You will have a hand in creating compelling campaigns, resources, and experiences that demonstrate the team’s mission to deliver high-quality products and services to the public. You’ll be able to help set our marketing strategy, as well as roll up your sleeves to execute on it.

We look for people who:

- Have a demonstrated ability to plan and execute marketing and branding initiatives - Prior work and personal projects count for much more than specific degrees.
- Are scrappy and resourceful - We are a small team that needs members who can find innovative ways to solve problems.
- Take initiative to make things happen - We need go-getters who are able to seek out opportunities themselves and not wait for instruction.
- Strong communication and networking skills
- Want to work for the public good - Our job is to push for change in government, so we need to challenge the status quo. We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.

**What is it like working in OGP?**:
**Rapid Prototyping** - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.

**Ownership** - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.

**Continuous Learning** - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.