Survey Ops Officer

2 days ago


Singapore WSH EXPERTS PTE LTD Full time

Job Description & Requirements

Job Roles:
Prepare the layout and proofreading of surveys

Test survey validations and rules in the electronic survey platform

Conduct follow up calls to prompt/remind respondents, ensuring comprehensive survey participation and/or for data verification purposes

Data entry of survey returns into the survey system (when necessary)

Maintain a detailed call log to monitor and track the contact rate

Conduct random checks on survey returns to verify data accuracy and maintain data integrity

Perform desktop research for supplementary information (when necessary)

Job Requirments:
At least one (1) year of experience in market research, customer service, sales, or survey interviewing

Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel

Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.

Data entry experience

Pay: $2,800.00 - $3,200.00 per month

Schedule:

- Day shift

Work Location: In person



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