Solutions Consultant, Singapore

2 days ago


Remote, Singapore vArmour Networks Full time

**About vArmour**
At vArmour, we’re disrupting traditional security and IT players through the understanding of relationships - the complex interdependencies that drive IT. vArmour is the leading venture-backed provider of Application Relationship Management software, enabling complex, global enterprises to discover and protect the relationships between users, digital assets and data. Based in Silicon Valley, the company's investors include Highland Capital Partners, AllegisCyber, NightDragon, Redline Capital, Citi Ventures, and Telstra.
At vArmour, “Relationships Matter” is the cornerstone philosophy that drives the company-in our technology and product design, as well as how the company engages our people, customers, and partners. We live this value every day.
**Opportunity**
As part of the Solutions PS Team, our charter is to ensure that vArmour Customers are realizing the full potential of our platform. vArmour Solutions Consultants are technical leaders, working with Customer Support and Engineering to ensure that Customer implementations are stable and performant; and, delivering advanced vArmour use cases supporting CloudOps, DevOps, and SecOps leveraging dedicated and/or expert resources from vArmour Professional Services.
Solutions Consultants report directly to the WW VP of Engineering and Services. Moreover, this role will partner closely with Sales, R&D, Support, Channel and Product Management to create value and enable exceptional customer experiences. Solutions Consultants are expected to own and drive value realization (initial and ongoing) as well as engage in value realization expansion projects, including but not limited to devops automation/integration with the vArmour platform and customer ecosystems.
**What You'll Do**
- Revenue generation through design, development, and/or deployment of advanced vArmour solutions.
- Validating and delivering on Value Realization Plan Projects for customers, partners and internal vArmour teams.
- Providing mentorship to vArmour junior staff.
- Education/Enablement services for customers and partners.
- Assist leadership in the development and improvement of customer success and professional services processes.
- Identify and deliver measurable customer value through the vArmour framework integration client facing SDKs and management interface.
- Support Sales and Sales Engineering on prospect calls, virtual meetings and onsite visits by providing product demonstrations, expertly responding to technical architecture questions, and explaining features from the Customer point of view
- Actively collaborate with R&D and Product Management to define and deliver value realization enhancements, resolve limitations or special customer requests.
- Triage, treat, and resolve integration challenges with the vArmour platform and customer’s ecosystem.
- Assist in RCA data collection and if needed tuning or patching of the vArmour platform.

**What You'll Bring**
- Solid Project Management
- Cisco networking and ACI
- VMware vSphere virtualization and virtual networking
- Basic Load balancing concepts
- NetFlow v9 and IPFIX
- Ability to read and understand tcpdumps/pcap
- Tanium, AWS, Azure a plus but not required
- Python scripting and strong knowledge of containerized platforms a plus

**What we offer**
The opportunity to be a part of something special - an exciting work environment filled with motivated people on a mission to disrupt markets through excellent software. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive salary and stock options
- Medical, dental, vision coverage for you and your family in many locations
- Ability to craft your schedule with flexible work arrangements and locations for many roles
- Generous holidays and vacation days each year
- Retirement plans
- Virtual weekly happy hours and catered brown bag lunches
- Monthly team programs and social events
- Annual innovation summits, hack-a-thons and top-performer recognition events

vArmour is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status



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