
Operations Manager
2 days ago
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We believe in working in a collaborative and creative environment, and we are looking for driven and zealous individuals to redefine the industry with us. If you enjoy working in a dynamic, fast paced and results-driven environment, we want to hear from you.
**Job Highlights**:
- 5 day work week.
- Fast-paced environment.
- E-Commerce Distribution.
- We are looking for an organized warehouse manager to supervise the daily operations including inbound, order fulfillment, dispatching, and storage of merchandise in our warehouse.
**Operations**:
- Directing and monitoring day-to-day sales and business operations activities to meet operations goals, overall inventory accuracy adhering to targets and business targets given.
- Forecast and plan in advance the timeline for all operational requirements and manpower needs to meet both business and operations objective.
- Plan work rotas, assign tasks appropriately, and appraise results.
- To oversee all order returns and dispute management.
- Providing leadership, direction and communication to warehouse operations personnel by working closely day to day on all operational task related.
- Involved in human resource, finance, logístical and general administrative matters, recognizing any operational issues and provide solutions for implementation.
- Being a project leader by spearheading and leading the implementation and improvement for all system and structural changes related to operation and productivity.
- Working closely with Management in developing strategic direction for the Company and to formulate operational plans and operational improvement to lower cost.
- Diligently update management on the business status and achievements and also to compile and present information to the team’s progress monthly.
**Warehouse Management**:
- Oversee receiving, warehousing, distribution, and maintenance operations.
- Setup layout and ensure efficient space utilization.
- Manage stock control and reconcile with the data storage system.
- Liaise with clients, suppliers, and 3PLs.
- Recruit, select, orient, coach, and motivate employees.
- Produce reports and statistics regularly (IN/OUT status report, dead stock report, etc).
- Initiate, coordinate and enforce optimal operational policies, procedure and monitoring security procedures and protocols.
- Ensure the company’s physical assets (building, equipment, inventory, etc.) are appropriately controlled, maintained, protected, and utilized, and issuing work orders for repair and requisitions for replacement.
- Adhere to all warehousing, handling, and shipping legislation requirements.
- Maintain standards of health and safety, hygiene, and security.
**Requirements and skills**:
- Diploma/Degree in logistics, supply chain management, or any related field.
- Proven work experience as Operations Manager.
- Proven ability to implement process improvement initiatives.
- Strong knowledge of operations Key Performance Indicators (KPIs).
- Hands-on experience with warehouse management software and databases.
- Leadership skills and ability to manage staff.
- Strong decision-making and problem-solving skills.
- Excellent communication skills and people skills.
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