Field Engineer

1 week ago


Singapore Xylem Full time

***Essential Duties/Principal Responsibilities**:
Key Responsibilities:

- Develop operational knowledge of Xylem’s proprietary technology platforms and associated Sensor Network equipment.
- Work as a member of the project delivery team to plan and execute the maintenance of Xylem products.
- Act as the Point of Contact for material requisitions, logistics arrangements, and on-site operations with internal staff as well as 3rd party vendors/contractors.
- Organize and maintain a variety of files and records; work logically and systematically using effective time management skills.
- Drive operational excellence by meeting clients’ expectations on an ongoing basis by continuously improving the processes by which a business operates.

Expected Responsibilities:

- Schedule, coordinate, and review assignments of field support staff activities to ensure compliance with client/contract requirements.
- Ensure project/operational deliverables meet or exceed stakeholder expectations by following Xylem’s standard operating procedures.
- Provide technical assistance to staff in resolving problems.
- Preparation of maintenance schedule and report,
- Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
- Maintain spares and inventory list, ensuring enough parts for daily operations
- Assist to develop and implement operating procedures and cost control initiatives to improve work efficiency and reduce maintenance and operating cost
- Analyze field issues and communicate with the internal team for resolutions. Report and escalate to the next level those problems which cannot be resolved
- To support cross functional team when needed.

Safety:

- Ensure company’s safety program and goals are implemented and enforce proper safety procedures while working in any situations.
- Comply with rules, regulations, safe work habits and potential hazards presented by the work environment.
- Bachelor’s Degree in Engineering / Diploma in Electrical/ Mechanical Engineering from a Polytechnic or ITE
- 1 to 5 years of relevant work experience.
- Experience with potable water or wastewater systems is an asset
- Confined space entry and basic first aid certification are an asset.
- Energetic and able to work as a team.
- Excellent communication skills to be able to transmit and receive information clearly within a team
- Excellent time management skills with the ability to balance multiple priorities and meet deadlines
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

**Additional Information**:
**Work Environment**
- Standard weekly job hours: 40+ hours
- May require working outdoors in various weather, traffic and environmental conditions.
- May require working at heights
- May require working in confined spaces


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