Senior/junior Implementation Support Specialist

4 days ago


Singapore Re Source Partners Pte Ltd Full time

Our client, one of the leading healthcare providers in Singapore is looking to hire Senior/Junior Implementation Support Specialist to join the team.

**Would this be the next career for you?**
- Provide clinical support for continuity of clinical systems such as Sunrise Clinical Manager (SCM), Cerebral Plus (C+) and other clinical systems
- Gather feedback/requirements for clinical systems improvement
- Participate in clinical systems testing
- Facilitate with end - users training session
- Provide both onsite and offsite clinical support to the end-users pre and post implementation and during downtime
- Training to junior team members
- Staff resource management

**If you are someone with the following, let’s chat**
- Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other field
- Nursing or Healthcare Informatics Certification (Optional)
- Min. 1 year (Junior), 3 years (Senior) continuous clinical experience in any healthcare organization or customer service experience
- Clinical or Healthcare knowledge preferred
- Good analytical skills
- Basic use of MS Word, Excel and PowerPoint for documentation and presentation
- Excellent interpersonal and customer service skills
- Experience in healthcare IT systems, e.g. SAP, Sunrise Clinical Manager (SCM)

**Other details**
- Office hours (pre-implementation) | Rotational shift (AM, PM, or Midnight) during go-live implementation phrase for 3 weeks
- Working location at Marine Parade/Novena/Orchard
- Training provided

**Next steps**

Re Source Partners Pte Ltd | 202021170E | 20C0279
Mun Yu Ling R1549493



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