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Manager, Education, Promotion

2 weeks ago

Singapore SMRT Corporation Ltd Full time

Manager, Education, Promotion & Training (EPT)

**Job Purpose**
Reporting to the Branch Manager of Education, Promotion & Training Branch (EPT) within Trains Safety, Security & Quality (SSQ) Division, Manager, Education, Promotion & Training will collaborate and work collectively with both internal and external stakeholders to promote and nurture a strong SSQ culture within the organisation through educational and engagement platforms. This includes facilitating the development and review of SSQ training curriculum, managing open reporting channels with analysis, as well as rolling out campaigns to inculcate right staff behaviour towards safety and security.

**Responsibilities**
EPT Manager is to fulfill the duties and responsibilities listed below. Note that the list is not exhaustive; related duties and responsibilities may be assigned from time to time.
- Conceptualise, plan and conduct ground engagement events and forums to engage SMRT staff on safety and security related matters, as well as solicit feedback. This includes the annual Trains Safety Forum.
- Manage the SSQ open reporting channels, including consolidating data and trends and providing analysis reports on feedback received.
- Measure and determine safety culture of the organisation, using CultureSAFE or other methodologies. This includes oversee survey planning, execution, analysis and management reporting on areas of improvement and monitor tracking of the progress
- Support culture transformation programme for the organisation to promulgate safety mindfulness
- Lead SSQ projects and initiatives with main objective of inculcating safety mindfulness for all Trains staff
- Support development of communication materials on SSQ - Safety Moments, alerts, advisories, circulars, notice boards, videos, banners, digital platforms etc.
- Collaborate with SMRT’s Training Institute to develop and review SSQ training curriculum. This includes conducting and facilitating safety related training. At the same time, experiment and discover other experiential modes of learning towards a more effective training for staff and contractors.
- Develop, drive and support public education programme relating to SSQ
- Manage Safety & Security Division intranet page and Workplace groups to maintain SSQ resources availability to all staff
- Support Branch Head in managing the branch’s operations.
- Mentor and provide guidance for the branch’s Executives

**Qualifications & Work Experience**
Qualifications and work experience include:

- Degree in any discipline, preferably Occupational Safety And Health-related
- Proficiency in English and Mandarin, both spoken and written.
- 5 years of working experience for WSH or similar role
- Registered WSH Officer with Ministry of Manpower is preferred.
- Experience in events organising and management will be advantageous.
- Experience in WSHC environment will be advantageous.
- ACTA/ACLP certified or equivalent will be advantageous.
- Knowledge of ISO 9001, ISO14001, ISO45001 and other HSE Statutory regulations by the relevant government agencies (LTA/MOM/WSH/NEA/MOH).

**Skills**
Technical skills include:

- Level C - Specialist Diploma in Workplace Safety and Health or equivalent
- ACTA / ACLP certified or equivalent preferred
- Proficient in Microsoft Word, Excel and PowerPoint
- Familiarity with web design, video editing, Adobe Illustration and Photoshop will be advantageous
- Generic skills include:

- Demonstrated leadership abilities in previous work experience
- Critical thinker and problem-solving skills
- Good team player with good communication and interpersonal skills
- Able to multi-task and work in a dynamic and fast paced environment
- Is self-driven, results oriented, and able to multi-task to work on different projects at a time