Manager, Trade Operations Centre
1 week ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
**Responsibilities**:
- Responsible for operations and transaction processing, with prompt & decisive resolution over exceptions encountered.
- Identify documentary discrepancies, transactional exceptions and/or non-compliance with regulations and inform the Department Head promptly of any unusual or exceptional activities.
- Process and approve transactions in Bank’s trade processing system.
- Assist the Department Head to review SOP, ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to.
- Ensure areas of non-compliance highlighted by the auditors and compliance officer are followed up promptly and all staff are briefed accordingly to prevent recurrence.
- Provide trade technical advice to Relationship Managers, customers and other stakeholders when needed.
- Assist the Department Head on human resource planning, development and staff management and skill improvement to upkeep efficiency within the department.
- Participate in Bank’s productivity and service-related initiatives/projects.
**Job Requirements**:
- At least 5 years’ experience and in-depth knowledge in Trade Finance/Commodity/Export-Import operations and LC Documents checking within a bank
- Strong analytical and problem-solving skills
- Meticulous and strong follow up skills
- Strong leadership and able to work independently and strong teamwork
- Good English and Cantonese Language literacy to support and liaise with Cantonese speaking Hong Kong clients and counterparts.
- Strong Interpersonal and Communication skills
- Strong Knowledge in UCP600/ISBP/URC/URR/ISP/INCOTERMS and MT Swift messages
- Basic accounting and treasury knowledge
- Strong Strategic planning and organizing skill
- CDCS certified preferred
- Inquisitive & positive learning attitude
**Be a part of UOB Family**:
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