IT Support

3 days ago

Geylang, Singapore MADSOFT SOLUTIONS PTE LTD Full time

**Responsibilities**:

- Provide technical support to end-users of accounting and inventory solution
- Investigate, troubleshoot, and provide solutions to user
- Troubleshoot hardware/software issues on virtual server, windows server, network connection
- Responsible for creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
- In charge of server preventive maintenance, back-up procedures, network and PC

**Requirements**:

- Diploma or Degree in Information Technology or equivalent
- At least 3 to 4 years of experience in implementation & technical support of accounting or inventory software
- Experience with setup & maintenance of windows servers, virtual machines (HyperV, Citrix) remote desktop, router, Fortinet firewall
- Strong communication, interpersonal and customer relationship building skills.
- Motivated in problem solving
- Able to work as a team and independently

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $4,500.00 per month

**Benefits**:

- Health insurance
- Professional development
- Promotion to permanent employee
- Unlimited paid time off

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus

**Experience**:

- IT support: 3 years (preferred)

Work Location: In person

Application Deadline: 30/06/2024
Expected Start Date: 04/08/2025

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