
Store Supervisor
1 day ago
**Job Overview**
Assist Store in-charge to oversee the daily store operations in areas like achieving store KPI, lead and
motivate junior staff. Function as a brand ambassador, exemplifying the DNA of Christian Louboutin,
forge meaningful relationships with clients. Possesses stronger product and customer service
knowledge.
**Duties & Responsibilities includes**
- Achieve store sales target and maximise profitability, includes upsell and cross-sell products
- Ensure customer support and engagement, and assist Store in-charge in managing customers’ expectations and complaints
- Ensure the store cleanliness with an organised appearance at all times
- Ensure proper sales and accounting for money, cashier transactions and other payment services
- Participate in stock-take, replenish and arranging products and assisting to ensure operational and executional efficiency within the store
- Supervise, coach and coordinate activities of junior staff and ensuring their efficiency at the store
- Overseeing new hires, conduct training, assist in administrative functions for the store when needed
- Performing the responsibilities of the Store in-charge whenever he/she is not around Liaise with internal stakeholders where needed
**We are looking for....**
- 5 years or above related experience in retail/luxury retail in which 2 years in supervisory level
- Pleasant, outspoken, enjoy client serving with good sense of fashion
- Presentable, organized, energetic, result-focused
- Possesses client developing and retention skills set
- Enjoy working in high paced environment and able to multi-task with daily responsibilities
- Dependable and self-motivated with positive attitude and a team player
- Good interpersonal skills with an eye for detail
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