Data & Operations Analyst - Contact Centre (Entry

Responsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...

**The Head of Operations will lead a team of Client Services Managers and Team managers in delivering professional and consistently high quality service and great customer contact experience through a variety of customer contact channels.** **Reporting to the Managing Director, this role includes line responsibility for both in-house and outsource teams,...

About the RoleThis is an exciting opportunity for a highly motivated and experienced Contact Centre Manager to join our team at JOBSTUDIO PTE LTD. As a key member of our Contact Centre leadership team, you will be responsible for driving the vision and lifecycle of our Contact Centre's digital systems and enhancements, striving for operational excellence. A...

Job Description:Company OverviewKeppel (Data Centres and Networks Division) is a leading provider of data centre services, dedicated to delivering high-quality solutions to our clients.Job DescriptionWe are seeking an experienced Data Centre Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of...

-Family Group: Administration **CHALLENGES** You will assist the department Manager/HOD in the development and management of the Contact Centre. You will be involved in resource planning and staff management to ensure efficient deployment of staff. You will also review, improve and streamline workflow processes to ensure Contact Centre operates at optimal...

Job Overview:We are seeking a highly skilled Data Centre Operations Specialist to join our team at Keppel (Data Centres and Networks Division). As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data centres, including maintaining a positive and professional working relationship with internal and external...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

**What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. To prepare the Public Service for these changes, we have begun the journey towards Public Sector Transformation (PST). As...

With a global presence, our company specialises in providing innovative marketing solutions to our clients. Currently, we are seeking dedicated and results-driven Contact Centre Agents to join our team in Singapore. Key Responsibilities: - Conduct outbound calls to existing customers who have shown interest in our client and their offerings. - Generate...

Directly responsible for all enquiries and pre to post sales activities - Responsible for all aspects of customer interactions as well as continuously developing and reviewing scalable process and strategy to grow the programme - Ability to identify and grow talent, lead, motivate and coach direct reports in order to establish and develop an effective team -...

-Family Group: Administration **Responsibilities**: You will assist the department Manager/HOD in the development and management of the Contact Centre. You will be involved in resource planning and staff management to ensure efficient deployment of staff. You will also review, improve and streamline workflow processes to ensure Contact Centre operates at...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Manager (Quality and Training Lead), Group Contact Centre Job ID: 7803Job Function: Administration Institution: National University Health System Manager (Quality & Training Lead), Group Contact Centre Overview NUHS provides healthcare delivery through the...

This organisation is the world’s leading independent global property consultancy. Headquartered in London, UK, they have over16,000 employees operating from over 380 offices in 51 different territories. Presently, they are searching for a dynamic, ambitious and commercially-minded professional to join their team on a full-time basis as an Analyst for...

Data will then be collated and upload into a central system for auto-computation of values. - Individual should be self-motivated, independent, and highly meticulous and high degree of accuracy in work as there is no room for error for this. - Individual should also be a good communicator, and proactively reaches out for any queries and clarification to...

This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $4,000-$5,500 **Job Description**: 2. Provide leadership and regular coaching to Team Leaders and Agents. 3. Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently...

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we...

**Your new company** Your new firm is a market leader in the logistics and supply chain industry with strong branding. This is a newly created position as part of their digital transformation journey to digitalise their Contact Centre. **Your new role** - Spearhead the digital transformation of legacy infrastructure to cloud environment and take ownership...

We are hiring a **Sales & Marketing Intern **to deliver day-to-day duties and responsibilities for Bizlink Centre. Reporting Address**:512 Chai Chee Lane, #01-09, Singapore 469028** **Working Hours**: - Monday - Friday: 8.30am to 5.30pm - Allowance is provided for overtime after working hours. - Devise strategy to improve the quality of customer service...

Contact Centre SupportTan Tock Seng Hospital's Contact Centre Support Professional provides essential support to patients and callers through various touch-points such as calls, emails, referrals, SMS chat, and live chat. As a key member of the Contact Centre team, you will be responsible for handling general enquiries and appointment-related requests,...

As a key member of the Recruit Express Pte Ltd team, the Contact Centre Supervisor will be responsible for leading Contact Center operations. This includes maintaining systematic records, analyzing key metrics to improve efficiency, and investigating complaints.The ideal candidate will possess excellent leadership skills and a minimum of 1-4 years of...