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Manager (HR Benefits & Service Conditions)

2 weeks ago

Singapore IRA Inland Revenue Authority of Singapore Full time

[What the role is]

This role is responsible for driving organisational effectiveness through strategic planning, communication and capability building initiatives, contributing to the building of a competent and resilient workforce that is aligned to IRAS’ strategic direction and the external landscape.

[What you will be working on]

**Human Resource (Benefits & Service Conditions Management)**
- Design and administer non-monetary compensation/ benefits package that meets employee profiles and organisation’s budget and which is aligned to organisation’s employer brand and EVP
- Deploying analytics to predict employee trends, measure the impact and relevance of the benefits to optimise pay and benefits based on EVP.
- Administer employee benefits and policies and procedures on IRAS employment terms and conditions (e.g. code of conduct, retirement/resignation, flexible employment) effectively, including communicating key points of, and rationale behind HR policies and processes to employees and line managers.

**Strategic Workforce Planning**
- Strategize and execute tactical plans of the strategic workforce plan.
- Evaluate new practices in designing and orchestrating how the work gets done, measured, rewarded etc.
- Identify, evaluate and effectively harness and implement potential technology and digital/AI/data analytics tools to improve HR processes and systems to achieve greater efficiency and synergy across teams
- Consolidate and analyse statistics in support of the agency’s decision making process

**Strategic HR Systems**
- Identify, evaluate and effectively harness and implement potential technology and digital/AI/data analytics tools to improve HR processes and systems to achieve greater efficiency and synergy across teams
- Consolidate and analyse statistics in support of the agency’s decision making process

**User Experience & Continuous Improvements**
- Support line departments to achieve their objectives in their transformation journey
- Be the voice of the stakeholders and provide regular feedback/ ideas to improve user experience and ensure consistent value propositions across multiple user-groups and contact channels;
- Participate and contribute in key activities and milestones in the implementation of digital/AI/data analytics projects;
- Plan continuous work improvement activities and performance improvement strategies.

[What we are looking for]
- Diploma/Degree in Human Resource or a related discipline, with prior experience in Benefits and Service Conditions Management
- Possess a good understanding of the total benefits framework and policies as well as industry trends and best practices
- Excellent presentation, written and verbal communication skills
- Self-motivated, resourceful, independent and a team player
- Creative and willing to challenge status quo