
Executive, Clinic Operations
6 days ago
Reporting to the Supervisor, you will ensure the smooth operations of the clinic with provision of administrative support. You will be involved in clinic service promotion to selected community segments and at screening roadshows. You will also be the key liaison person for service partners and vendors. You will be based at Bishan Junction 8.
**(a) **Clinic admin support**
- Liaise with laboratory on patient results; ensure all cases are accounted for.
- Liaise with NHGD team on support for mammogram screening.
- Liaise with patients on their medical status
- Prepare all patient results and letters for mailing
- Collate daily screening numbers, prepare weekly and monthly reports
**(b) **Correspondence with all vendors / service partners / patients & enquirers**
- Liaise with labs, medical suppliers, National Healthcare Group Diagnostics and appointed vendors to ensure smooth operation
- Ensure good governance i.e. adherence to procurement and payment SOPs
**(c) **Administrative Support**
- Maintain listing, track and renew or related update licenses, contracts, agreements and SOPs
- Work with the respective departments to update website information, manage online enquiries and appointment bookings
- Coordinate doctors and staff schedule to prepare for monthly payment processing.
- Frank mail and generate month-end usage report.
- Ensure that office cleaner’s tasks are completed daily
- PDP representative for the department, annual asset sighting coordinator and key liaison for IT Support
- Support promotional effort of clinic services to CHAS clinics, social service agencies, corporations and community
- Coordinate patient referral cases received from CHAS clinics and other organizations
- Support roadshows or off-site screening or vaccination efforts where applicable.
- Take charge of donations received and donation box at reception counter
**Criteria**
- Diploma in Business Management
- At least 3 years experience in clinic operations
- Good communication skills (verbal & written)
- Well versed in Microsoft Office software - especially MS Excel & Word
- Preferably familiar with health screening and eligibility criteria
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