Service Crew for New Outlet

3 days ago

Singapore BURNT ENDS RESTAURANT PTE. LTD. Full time

**Come Join the Burnt Ends Hospitality Group**
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We’re now growing and opening a brand new outlet in Jewel As we expand, we’re looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.

**Responsibilities**:

- Customer service according to procedures and standards.
- Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
- To ensure that all pre-opening duties are completed on daily basis.
- Basic cashiering duties.
- To provide service according to procedures and standards established by the F&B department.
- To handle the beverages.
- To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.
- To recommend and promote all items on the menu or specials to guests.
- To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.
- To maintain a high standard of personal hygiene, appearance and deportment at all times.
- To clean up section area after service and maintain cleanliness of the area.
- Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- Maintains the table culture and ambience at all times.
- To perform other related duties as required by the manager.

**Job**Requirements**:

- No experience welcome
- No min cert required
- Ability to communicate effectively in English.
- Personable, charming and outgoing personality, with a strong service-attitude.
- 5 days work week (44 hours per week)

**Benefits**:

- Medical insurance
- Dental coverage
- Monthly incentives
- Annual performance bonus
- Strong growth and development opportunities
- 12 days Annual leave + 1 day Birthday leave
- 1.5x OT pay for hours worked beyond 44/week

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