Customer Service Representative

3 days ago

Marine Parade, Singapore 1Apple Placement Agency Full time

**Company Description**

1Apple Placement Agency is a Singapore-based employment agency that specializes in supplying foreign domestic workers from countries such as India, Indonesia, Philippines, and Myanmar. We are dedicated to meeting the needs of our clients and providing them with reliable and skilled workers.

**Role Description**

We are looking for an enthusiastic, self-motivated **Customer Service Specialist **to join our growing team. If you are a dynamic individual who enjoys interacting with people, takes pride in providing excellent service to customers and is detail oriented, we would like to invite you to consider joining our team. In this role you will be:

- Answer customer calls and walk-in enquiries. There is **no prospecting or cold calling required.**:

- Conduct interviews for employers with caregivers and trained maids.
- Caregiver shortlisting, interview, selection and creation of biodata
- Explain regulatory requirements to employers on the hiring of migrant domestic workers and agency contractual terms.
- Conduct post-placement follow-up calls with employers and caregivvers. Counselling and mediation as needed.
- Establishing, developing, and maintaining positive customer relationships.
- Other ad hoc operational and administrative matters

**Requirements**:

- **CEI holder (preferred) or Willing to train and pass the Certificate of Employment Intermediaries (Basic) before starting your job. Company will sponsor course and exam fee.**:

- Possess a minimum diploma from Singapore in any field or a degree from overseas.
- At least 1 years in deskbound work in any field in Singapore. (A plus if you have prior experience in Employment agency)
- Fluent in multiple languages such as English / Chinese/ Burmese/ Behasa/ Burmese/ Tagalog/ Hindi (this is a plus)
- Ability to work with MS Word and Excel.
- Hardworking and have a go get it attitude
- Equipped with strong phone etiquette and communication skills
- Detail oriented and comfortable with important paperwork

**What does this role offer you ?**
- Positive, friendly and fast-paced work environment
- Located at Katong Shopping centre surrounded by many eateries and in central location
- You will be stationed in office and can also work from home on some days. There is no need to travel
- No prospecting or cold calling. Client contacts will be provided.
- Meaningful job - you would be helping patients and families to screen and match for suitable FDW helping to provide a backbone to many families

Pay: $1,200.00 - $2,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Singapore 437844

  • Customer Service Officer

    2 weeks ago

    Marine Parade, Singapore THE LAB EDUCATION CENTRE PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** **Responsibilities**: - Provide front desk service - Attend to and resolve all customers’ feedback and enquiries promptly - Data entry - Any other ad-hoc duties **Requirements**: - Minimum 1 year of customer service experience is preferred - Workings days are 3 weekdays and 2 weekends **Job Types**: Full-time,...

  • Front Desk Representative

    1 day ago

    Marine Parade, Singapore Oompf! Fitness Full time

    **Join Our Team!** We're looking for a dedicated and friendly Front Desk Representative to join our massage shop in the vibrant Katong area. If you have a knack for customer service and are seeking a role where your skills can shine, we'd love to hear from you. **Key Responsibilities**: - Greet and assist clients upon arrival. - Manage bookings and...

  • Customer Service Executive #67104

    5 days ago

    Marine Parade, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics - Position Title**:Customer Service Executive**: - Working Location: Katong - Working Hours: 5 days, Monday to Friday (8.45 am-6.30 pm) - Salary Package**:Basic Salary up to $2,600 + Performance Bonus + Medical Claim**: - Duration: Permanent **Key Responsibilities** - Talk to international offices, agents, shipping...

  • Customer Service/receptionist

    1 day ago

    Marine Parade, Singapore The Resolute Hunter Pte Ltd Full time

    **THE COMPANY** This company has many years of establishment. They are expanding and are currently looking for a Customer Service/Receptionist to join their team! **JOB RESPONSIBILITIES** - Welcome guests and attend to their queries - Serve tea or coffee to the hair salon patrons - Direct guests to their hair stylists - Answer any calls - Give reminders to...

  • Customer Services Assistant/executive

    6 days ago

    Marine Parade, Singapore Dimerco Express Singapore Pte Ltd Full time

    Job Responsibilities - Fully utilize inhouse system for daily activity. - Provide delivery details to customers. - Coordinate with customers/ carriers/ vendors/ overseas stations for shipment arrangements and documentation. - Invoice and billing to customers. - Ensure on time cost approval as well as GST billing and collection. - Document filing. - Develop...

  • Customer Administrator

    2 weeks ago

    Marine Parade, Singapore GUSTO EDUCATION PTE. LTD. Full time

    We are focus on building the foundation of Chinese Language for kids age 3 to 16 through our innovation & unique enrichment programs. We are looking for energetic admin officer to support our customer services. Job Scope: Front desk duties / Enquires call Fee collection / Point of Sales Customer Services / follow up on feedback Office up-keeping/...

  • Customer Service Officer

    1 week ago

    Marine Parade Central, Singapore The Write Connection Pte Ltd Full time

    The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers. **Responsibilities**: -...

  • Customer Service Officer

    1 week ago

    Marine Parade Central, Singapore The Write Connection Pte Ltd Full time

    **Job Highlights** - Competitive total rewards package - Dynamic & people-centric work culture - Professional development **Customer Service Officers (Full-time, Parkway Parade)** The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to...

  • Service Crew

    2 weeks ago

    Marine Parade, Singapore Brawn & Brains Coffee Pte Ltd Full time

    We are seeking enthusiastic and dedicated **Part-Time Service Crew** members to join our dynamic team. As a part-time service crew member, you will play a crucial role in delivering exceptional customer service and ensuring a positive dining experience for our guests. This position is ideal for individuals looking for flexible working hours while gaining...

  • Service Crew

    6 days ago

    Marine Parade, Singapore GROUP THERAPY COFFEE PTE. LTD. Full time

    Order taking - Customer service - Serve and clear tables - Simple preparation of drinks and desserts - Opportunity to learn how to use espresso machine Contract length: 6 months Part-time hours: 20 per week **Job Types**: Full-time, Part-time, Contract, Temporary, Freelance, Student job **Salary**: $1,500.00 - $2,500.00 per month **Benefits**: -...