Senior Data Analyst

2 days ago

Singapore Shopee Full time

DepartmentProduct Management- LevelExperienced (Team Lead)- LocationSingaporeThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

**About the Team**:

- Shopee Marketplace Product Team sits at the core of our e-commerce platform, where we serve millions of buyers and sellers who interact with us daily. Our team builds and maintains the core services and capabilities to support the large volume of transactions happening around the clock. We work closely with business and operations teams in different markets to ensure the platform's optimal performance and efficiency. Our team's commitment and adaptability are fundamental to the continuous improvement and success of Shopee’s e-commerce ecosystem.- Collaborate closely with product managers and internal stakeholders to understand their problems/requirements and deliver actionable insights to shape product strategy
- Work with large datasets to problem-solve, identify key business issues or opportunities, construct hypothesis, and investigate the “why” behind trends and observations
- Drive visibility into product performance by defining and monitoring key business metrics
- Collaborate with stakeholders to ensure best-practice A/B test experimentation implementation, and analyse results to provide insights
- Design, build and maintain useful dashboards and reports to enable data-self serve for product managers
- Communicate and present insights to key stakeholders and senior management
- Develop business domain expertise within Marketplace

**Requirements**:

- Bachelor's degree or above in Business Analytics, Statistics, Computer Science and Mathematics or a related science/tech field
- At least 5 years’ of working experience as a Data/Business/Product/Customer Analyst, Consultant, or other related fields is preferred
- Expert knowledge in analytical tools such as SQL, Excel
- Highly responsible and independent, with strong sense of ownership
- Strong analytical, curious, business-oriented and written/oral communication skills
- Demonstrates structural thinking, problem-solving, able to break down problems into actionable solution(s)
- Demonstrate good data visualisation and experience using its tools (e.g. Tableau, Data Studio)
- Keen learner, open to feedback and self-improvement
- Experience and strong working knowledge of various aspects of Data Analyst is preferred
- (preferred) Programming knowledge such as Python and R
- (preferred) Knowledge in Data Warehousing, ETL/ ELT processes
- (preferred) Experience with big data ecosystem (Hadoop, Spark, Hive)

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