Clinical Informatics Analyst

2 weeks ago

Singapore National Healthcare Group Full time

-Family Group: Administration

**Job Purpose**

Support the GCCIO and Group Clinical Informatics (GOCI) in the development and implementation of large-sized projects or work tracks of larger projects or programs. The Principal Clinical Informatics Analyst shall assist the Specialist Principal Clinical Informatics Analyst in coordinating with IT partners and disciplines across the NHG institutions to manage and deliver the systems, and governance processes that facilitate the optimal delivery of patient care and the conduct of research.

**MAJOR DUTIES & RESPONSIBILITIES**

**Areas of Responsibility**

**Programme Management/Delivery**
- Be involved in programme management work areas including but not limited to conducting requirements analysis, functional testing, system implementation, user/trainer training and coordinating with appointed IT partners for on-going support to NHG users.
- Monitor and report programme status, deliverables, timeline and training status throughout the overall programme progress against committed goals with the Functional Groups.
- Establish programme governance by defining and monitoring a management framework that enables the Functional Group members in making decisions.
- Formulate strategy to facilitate change management, draft training plan, support cut-over or integration of legacy systems to new systems mainly NGEMR, where applicable.
- Guide S/CIA in providing administrative and secretariat support for project and workgroup meetings.

**Process Engineering**
- Identify and implement process improvements within and across Functional Groups and/or respective programmes. Processes include business processes and programme delivery processes. To maintain policy and procedure, where applicable, such as training administration procedures.
- Identify opportunities for continuous process improvement.

**Product Value Creation**
- Draft product blueprint and conduct periodic product review with the Functional Groups.
- Guide workflow design, complete some content build and testing of the system.
- Explore new technology and its relevance to the businesses. Facilitate & guide market scan, survey and study.

Other duties directed by GCCIO and the office of Group Clinical Informatics.

Assume the portfolio of leading, teaching and guiding junior analysts.

**JOB REQUIREMENTS**

**Education/Training/Experience**
- Healthcare/IT Business Analysts who take an interest in process improvement, value creation and/or programme management to provide support & improve healthcare
- Preferably a tertiary degree from a recognised university in IT.
- Preferably at least 8-10 years of relevant working experience with project/programme management and/or training in a healthcare/healthcare IT setting, with at least 3 years in a team management role.

**Personal Attributes**
- Excellent organisational, people management and communication skills, with attention to details.
- Ability to initiate, deliver and drive to complete projects with mínimal supervision.
- Ability to work effectively as an individual as well as in a team.
- Ability to work on complex issues simultaneously.

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