Education Manager
1 week ago
Results-driven Education Manager with extensive experience in the haircare industry. Adept at designing and delivering comprehensive training programs that elevate product knowledge, technical expertise, and customer service standards. Skilled in curriculum development, in-person and virtual facilitation, and cross-functional collaboration to ensure consistent brand messaging. Passionate about empowering stylists, business development teams, and brand partners through engaging learning experiences that drive salon profitability, strengthen client loyalty, and foster continuous professional growth.
**Responsibilities**:
- Collaborate with business development in salon conquests, presentation, closure and training
- To maintain positive working relationships with all EIG customers
- Support marketing in content creation
- Create engaging training and salon materials, including presentations, manuals, videos, and/or menus, tailored to salon needs
- Manage education calendar, budget and artiste booking and see through the programs in line with market needs
- Develop and deliver comprehensive training programs for davines and ghd products, focusing on professional hair colours, styling tools, and retail lines
- Evaluate the effectiveness of training programs through feedback and performance metrics, ensuring continuous improvement
- Assist in the launch and promotion of new products, ensuring successful market introduction
- Support events and activations, including weekend engagements, to strengthen Davines and GHD's brand presence in the professional haircare industry
- Act as a brand ambassador, promoting davines commitment to sustainability and ghds innovative styling technology
**Requirements**:
- At least 3 years full time training experience in the industry with proven experience in training within the professional haircare or beauty industry, with strong knowledge of professional hair colour, haircare, and styling
- Highly developed interpersonal and communication skills
- Intermediate PC skills in Microsoft Office
- Confident, assertive, flexible and team player
- Good interpersonal, communication skills and pleasant personality
- Willing to work on evenings / weekends (if required)
**Other Information**:
- 5 days work week, Mon to Fri, 9.00am to 6.00pm
- Office directly connected to Paya Lebar MRT (Paya Lebar Square Office Tower)
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