Principal Consultant

2 weeks ago

Singapore Progression Search Full time

**CLIENT SUMMARY**

The Company has been inventing the future through an innovative mindset and leading the way in data-driven solutions for over 100 years. They have met with an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-management solutions. Their company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of businesses. They **drive advantages for their clients by combining IT, operational technology (OT), and domain expertise.**

**RESPONSIBILITIES**
- **The Solution consultant assist sales, pre-sales and services sales teams in services sales pursuits and engagements, **E.g. Develop Level of Effort estimates and scope Professional Services work for customer engagements.
- **Identify, analyze and manage technical risks within projects and make strategic decisions **on what will be the most effective use of resources to drive increased profitability.
- **Execute projects according to the agreed work plan under direction of the Project Manager**, and where necessary, direct technical consultants in their delivery tasks.
- Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures.
- **Create or manage the creation of detailed technical designs **from high level solution designs based on analysis of customer’s environment and requirements.
- **Proactively manage and lead the delivery of customer-focused workshops,** showing agility, flexibility and a capability to be creative in solutioning, whilst aligning to the company line of business products and services.
- **Participate in strategic project review sessions to share materials **or lessons learned with the wider services team. Principal Consultants play a critical role in the knowledge feedback loop for refining existing solutions and the creation of new service offerings.
- Seek advice and escalate to management for assistance and or relevant support as required during critical customer situations by adhering to documented escalation procedures.
- **Build relationship with associated Principal Consultants in other territories and practices **to share knowledge and review/validate intended project approach, provide a clear sense of direction, by aligning goals, objectives and priorities to business strategy.
- Assist in or be responsible for the creation of knowledge management articles and perform all knowledge management tasks in accordance with defined processes, procedures and personal KPIs.
- Effectively represent the company in a professional manner to the customer at all times.

**REQUIREMENTS**
- **Significant experience within storage technologies** with deep technical infrastructure skills and know how they can be deployed to fit customer solution requirements.
- Willingness to work on a flexible schedule and travel where required.
- **A good team player - **building mutual support and understanding with colleagues across functions
- **Have strong critical thinking skills, ability to remain calm under pressure** and able to diffuse difficult situations by effectively managing customers expectations.
- Proactive in delivery, demonstrating accountability for keeping own performance on track
- Technical degree preferred

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