Production Agent-front Office Integration Analyst
1 week ago
Singapore, Singapore
- DOP
- 3078937
- Job roles:
As a Front Office Integration Analyst, you will play an important role in being on the frontline of the integration program which is a trusted partner for Front Office teams to ensure the seamless and effective client experience and you will be assisting a Front Office Integration Manager (FOIM) in the preparation and execution of deliverables to Global and Regional teams.
- Assist the FOIMs in integration-related activities, including but not limited to the following
- 1. Tracking and reporting of client preparation activities for during client migration, e.g. support for client communications, client re-papering, queries on the migration
- process, information on product decommission;
- 2. Collation and submission of pre-migration data remediation activities on client accounts
- 3. Collation and submission of client consent completion
- Assist FOIMs in their partnership with various Business / Functional SMEs (such as Operation, Product Teams, Migration specialist) for timely issue resolution during post
migration phase.
- Create and generate report of task completion status, open issues etc
- Skils & Qualifications:
- Prior experience in dealing with clients, process or platforms with at least 3 years relevant experience
- Language proficiencies in English, Mandarin and / or Cantonese, based in Singapore.
- Proficiency in excel; able to work with data and reports
- Solution oriented, with ability to pick up information quickly, think outside the box, and deliver responses confidently to non-technical audiences
- Additional points:
- Fresh grads with internship exp and good communication skills
- someone who can listen to instructions, extract pdf files off a platform, press print, collate and ensure correct documents printed
- Meticulous in the work
- Investment Banking(CLM)
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
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