Air Export Customer Service
1 week ago
**Working hours**
- Weekday: 8:30am to 5:30pm
- Saturday: 08:30am to 12:30pm
- Alternate Saturday off after completing 3 months probation
- Work on Public Holiday when required
- Overtime work when required
**Job Scope**
- Attend to customers’ inquiry
- Prepare and process Air Export booking request
- Arrange for collection of cargo at customers’ premise
- Provide booking confirmation and flight details to customers
- Mange customers’ expectations and complaints
- Correspond with overseas offices on shipment status and inquiries
- Verify invoices from vendor
- Prepare customers’ report
**Job Requirements**
- Must be familiar with Microsoft Word and Excel
- Must be able to work independently
- Must possess a sense of urgency and responsibility in work
- Outgoing personality
- Willing to learn with good attitude
- Prior work experience in this industry is not required, but will be advantageous if have
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