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Snr Functional Consultant

2 weeks ago

Singapore MSC CONSULTING (S) PTE. LTD. Full time

**Responsibilities**:

- Participate in client meetings to gather business requirements and map to the solution capabilities
- Perform gap analysis from requirements gathered to solution proposed
- Complete design/configuration of the Microsoft Dynamics 365 Business Central and key third-party products
- Produce project documentation such as: Functional Requirements Document, Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
- Build integrations to perform data conversion tasks and additional integrations based off requirements
- Participate in all tasks relating to feature testing, solution testing, and user acceptance testing
- Lead end user training for clients in a one on one, webinar and classroom style settings
- Assist with escalation support for help desk
- Support Senior Consultants and Business Central team lead
- Obtain and maintain Microsoft Dynamics 365 certifications, as applicable
- Exemplify professional, clear, timely communication in all interactions

**Qualifications**:

- Diploma or Bachelor’s degree
- This is an entry level role which does not require professional experience
- Up to 3 years of experience with software consulting and implementation, specifically around Microsoft Dynamics NAV/ Dynamics 365 Business Central desirable
- Demonstrated proficiency with implementing and supporting Microsoft Dynamics NAV/Dynamics 365 Business Central
- Unmatched client service skills
- Ability to understand business requirements and translate into system configuration and processes
- Excellent documentation and business writing skills
- Demonstrated proficiency in understanding and implementing business workflows and process
- Demonstrated ability to establish priorities, manage shifting priorities and handle numerous time-sensitive projects with multiple deadlines