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Product Manager

3 weeks ago

Singapore Worldpay Full time

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We’re looking for a Product Manager to join our ever-evolving APAC Product & Technology Development team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

**About the team**
You will be a Product Manager working within the Global Payments Product team (GPP), which is focused on building and maintaining best-in-class products, capabilities, and services to support our global customers’ needs.
Our vision is to create services that are vital for the world’s largest and fastest-growing merchants to achieve predictable, profitable revenue streams. You will be central to this vision.

As a member of the Global Payment Product team, you will be an internal and external champion driving the creation and market penetration of Alternative Payment products (APM) that provide top and bottom-line benefits to many of the largest eCommerce merchants in the world. This role will be heavily focused on product management, supporting GPP commercial and propositional growth, maintaining a broad market view as well as establishing / cultivating product relationships with Worldpay’s APM partners/ aggregators.

**What you’ll own**
- Responsible for product planning, delivery, and marketing throughout the product lifecycle.
- Develop a vision and roadmap for the product based on input from internal stakeholders, customers, market research and their own industry insight.
- Work closely with Development/Engineering and other teams to deliver products that align with this vision, meet market needs, and are delivered to a consistently high-quality standard.
- Manage the product throughout its lifecycle from concept to end-of-life and develop go to market launch plans.
- Analyze and investigate incidents and issues related to products and work with relevant teams and external partners to resolve them in a timely manner.
- Understand product revenues and drive product commercialization to increase revenues
- Undertake and consume market, customer, and competitor research to support the ideation and concept phase of product development lifecycle
- Work with Development/Technology for new product delivery or functionality fixes
- Have a clear vision on product visions and futures and develop product delivery roadmap
- Collect, manage, and maintain traceability of requirements from all stakeholders across product releases.
- Develop product value proposition deck, business requirements and write features Requirements and Market Requirements documents.
- Identify, assess new partners and manage existing partners that provider products and service to us.
- Be the recognized expert in the business on the product, the market, relevant technology, and the competition.
- Perform product demos to customers and develop relationships in key clients.
- Monitor, report and improve product performance on a regular basis and provide monthly reporting back to leadership team
- Promote the product to sales teams through sales training sessions, webinars, newsletters, and other mechanisms.
- Develop and deliver training to technical sales support.
- Manage development and marketing projects to deliver to plan.
- Other related duties assigned as needed.

**What you bring**
- A bachelor’s degree with strong understanding of merchant payment processing and capabilities globally particularly in ecommerce environment and APMs such as digital wallets, BNPL, Open banking.
- Problem solving skills with an ability to come up with effective proposals and resolutions
- Project management knowledge with an ability to work cross-functionally.
- Proven track record of success in product management and/or product development
- Demonstrated ability to work effectively in complex technical detail and aggregate key points in a direct, impactful manner for non-technical and executive audiences.

**Skills**:

- Motivational and problem-solving skills, with the confidence to challenge others in a constructive manner.
- Excellent influencing skills, working with functional areas across an organization including sales, operations, delivery, and technology teams.
- Excellent stakeholder management skills
- First-class commercial and analytical skills
- Excellent partner management, relationship management skills with external providers
- Outstanding presentation skills, comfortable presenting to customers and internal teams and public (external) audiences via webinars and/or conference presentations.
- Financial acumen and analytical skills to support decision-making process.
- Proven skill