
Remote Robot Operator
2 weeks ago
**Responsibilities**:
- Handle incident management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and driving/controlling the robot through unpredictable situations using Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives for our/OEM products.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of Cognicept and the position.
**Requirements**:
- Experience with incident management, customer service, and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD concept)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in a 24/7 shift.
**Job Types**: Full-time, Permanent
Pay: $350.00 - $700.00 per month
Schedule:
- Monday to Friday
Work Location: In person
-
Robotics Engineer, Ecosystem
2 weeks ago
Serangoon, Singapore Kabam Robotics Full timeAs a **Robotics Engineer** on the **Ecosystem** team, you will join the team responsible for the software running on hundreds of robots operating 24/7 across the globe. Not only kabam's security robots, you’ll also work on integrating third-party robots—ranging from quadrupeds to cleaning robots—into Smart+, our unified platform for real-world...
-
Client Success Manager
6 hours ago
Serangoon, Singapore Kabam Robotics Full time**Responsibilities**: **Client Onboarding and Training** - Lead the onboarding process for new clients, ensuring a seamless transition from deployment to active operations. - Develop and deliver training programs for clients and end-users on the effective use of our robotic solutions. - Create and update training materials, including manuals, videos, and...
-
Robotics Integration Engineer
6 hours ago
Serangoon, Singapore Kabam Robotics Full time**Job purpose** You will design, develop and build robots that are productive, safe to operate and economical to maintain. This includes: Designing and evaluating prototypes. Developing software systems for localization, object detection & tracking and control of the robot. **Duties and responsibilities** - Support on Application Test Program and Hardware...
-
Robotics Application Engineer
1 week ago
Serangoon, Singapore Kabam Robotics Full timeBe a part of the robotics revolution! We are seeking an engineer with a background and a passion for robotics. You will be instrumental in the development of Smart+, our robot operating system. You will also pioneer our long-term strategy of assisting robotics companies with open-source modules, developed in conjunction with major ROS partners, for error...
-
Robotics Application Engineer
4 days ago
Serangoon, Singapore Kabam Robotics Full timeBe a part of the robotics revolution! **Job Description**: We are seeking an engineer with a background and a passion for robotics. You will be instrumental in the development of Smart+, our robot operating system. You will also pioneer our long-term strategy of assisting robotics companies with open-source modules, developed in conjunction with major ROS...
-
Robotics Engineer, Ecosystem
2 weeks ago
Serangoon, Singapore Kabam Robotics Full time**Responsibilities**: - Develop and enhance robot software for the Smart+ RMF platform, our cloud based solution that enables remote intervention, robot management and teleoperation for any robot in the world. - Write the code that enables Smart+ to handle new robots brought into the ecosystem. - Integrate our robots with the world, by implementing new...
-
Robotics Engineer
1 week ago
Serangoon, Singapore Kabam Robotics Full timePlay a key role in the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process. - Work...
-
Robotics Engineer
7 days ago
Serangoon, Singapore Kabam Robotics Full timePlay a key role in the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process. - Work...
-
Service Robot Operator
2 days ago
Serangoon, Singapore Kabam Robotics Full time**Responsibilities**: - Provide onsite monitoring of robot patrolling at Bedok Reservoir Site - Onsite monitoring and manual intervention of robot patrol whenever necessary. - Ensure robot safe navigation onsite. - Requires long distance walking. **Requirements**: - Basic computer/ mobile phone operation literacy - Good communication skills in English...
-
Senior Robotics Engineer
2 days ago
Serangoon, Singapore Kabam Robotics Full time**Responsibilities**: - Design, develop and test next generation of KABAM’s Co-Lab and Halo robots by improving reliability of hardware, connectivity, sensors, perception and navigation systems - Implement and test robotic systems and software to integrate new robot platforms or extend current supported platforms on KABAM’s Smart+ app and ensure optimal...