Senior Operations Manager
4 days ago
Contract Position: January to December 2025**About Clarion Events**
We are the world largest privately owned event and exhibition organiser, known for our innovative approach, market-leading events and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.
At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retaining talented employees and nurturing loyal partnerships. we focus on creating long-term value and sustaining leadership in all our sectors.
**Key Responsibilities**
- Support events project team including conferences, exhibitions, virtual events and other ad hoc meetings.
- Running virtual events and webinars, platform set up, speaker liaison, and live stream coordination including chasing speakers recording & webinar materials, designer and editor, prepping speaker onboarding, conduct tech checks and rehearsals, webinar show calling etc.
- Ability to liaise with senior industry stakeholders with effective communication and language.
- Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are
- fulfilled as sold by the portfolios, including event floorplan.
- Production and timely communication of correct and detailed technical manuals for exhibitors.
- Manage all speaker requirements (C-Suite / Senior Management level) to ensure that the
- conference programmes run smoothly.
- Arrange travel and accommodation for staff and speakers within a pre-set budget.
- Respond quickly and calmly to requests from speakers, sponsors, overseas partners and exhibitors pre-event and onsite.
- Manage suppliers and orders for all event signage, AV, venue, catering, printings, sponsored items etc.
- Manage the costs, prepare and report event budgets including raising purchase orders,
- obtaining final costs and signing off invoices with approval.
- Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance.
- Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc
- administration tasks as required by Head of Operations.
- Work as part of a team delivering the operations for medium/ large conferences and
- Exhibitions.
- Available to travel in APAC.Report to Operations Director, and work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.
**Knowledge, Skills, Attitude and Behaviour**:
- Demonstrate clear and effective communication of ideas and processes
- To liaise with Chinese Speakers and Exhibitors. Knowledge of Mandarin is essential.
- Experience in the MICE industry and virtual events is desirable
- Organised and methodical
- Strong social and communication skills
- Able to deal with a broad range of people
- Self-motivated and able to take responsibility
- Keen to embrace and learn to use new technology and IT systems
- Able to work within a team
- Adaptable
- Problem solver
- Good attention to detail
- Able to manage time effectively
- Work calmly under pressure
- Prepared to work additional hours and weekends in the lead up to events (when necessary)
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