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Senior Open-source Intelligence Analyst

2 weeks ago

Singapore Special Projects and Services Limited Full time

**Senior Open-Source Intelligence Analyst - Singapore - SPS Global Assistance Group**

**Who We Are**:
The SPS Global Assistance Group is an expert global risk management and assistance business providing support to organisations and people in over 130 countries around the world through integrated travel risk, security, medical and crisis support solutions.

**What We Do**:
We protect people, assets and reputation through cost effective global risk mitigation, emergency assistance and response solutions. Although these solutions are on an international scale, they are always customised in line with the local environment.

**Our Values**:

- **We care** - our purpose is to support our customers everyday calmly and efficiently
- **We take full accountability** - handling is what we do best as we own the problem to get the job done
- **We connect with our customers** - we form meaningful relationships with our clients
- **We inspire and build trust** - you will be reassured that we will be there no matter what happens
- **We live innovation** - we pledge to continually improve and transform ourselves and that we remain relevant

**Our people make the biggest difference**:
We are currently looking to recruit an APAC Senior Open-Source Intelligence Analyst (OSINT) to join our team, in an embedded role on client site, based in Singapore.

**Summary /Objective**

The Senior Open-Source Intelligence (OSINT) Analyst will be responsible for monitoring all source information to proactively identify and assess risks and threats to the client, while also mentoring analysts in intelligence collection and analysis. This position requires excellent communication skills and the capacity to assimilate intelligence content from numerous sources into products that effectively communicate risk and opportunity. This position also expects strong communications skills in order to help support and guide analysts on the team. “Open-source investigation” includes ongoing, persistent monitoring for threats; person of interest (POI) investigations, and social media sentiment analysis.

**Essential Function** _(Reasonable accommodations may be made to enable individuals with disabilities to _
- perform the essential functions.)_
- Utilizes experience in intelligence collection and analysis to guide others and prioritize collection requirements for threats that could potentially impact the company’s global executives and business operations
- Ability to assess information quickly and accurately for credibility, relevance, and importance while also identifying information gaps and adjusting collection platform
- Use proactive leadership in the evaluation, improvement, and implementations of open-source collection methods and case management
- Provide technical guidance and training to analysts
- Communicate effectively with security staff and lead efforts to identify, investigate, analyze, and manage online threats to executive staff and employees, including inappropriate fixations or threats made by Persons of Interest (POIs), while coordinating findings with appropriate client offices/divisions
- Display superior research methodology in open-source intelligence, civil/criminal information databases, and social media platforms for potential threats impacting executive staff, employees, facilities, or events, and deliver findings in a clear, concise, and professional manner
- Conduct research on international locations where clients and their employees may visit. This information may include crime and safety risks, political stability, and travel safety with regards to hotels and event venues, local customs and courtesies, and transportation best practices
- Proactively identify and assist others in assessments related to international security risks and challenges, such as political movements, terrorism, espionage, customs/immigration, public health, information security, weather, government corruption, or poor infrastructure
- Use regional expertise (when applicable) to spearhead intelligence research projects within the context of location-specific cultural norms
- Lead information collection efforts on emerging threats/crisis situations and communicate information clearly and effectively to stakeholders
- Assess stakeholder audience and display flexibility when creating products while also anticipating follow-on needs and requirements; produce timely, useful, and custom-tailored intelligence reports and threat assessments
- Conduct and/or lead special projects and perform related duties as assigned
- Model best practices and adherence to company procedures and processes as they relate to industry standards and handling of confidential information
- Develop and maintain strong relationships with other business partners to effectively support their needs with tailored products
- Flexible work schedule as part of a 24/7 team: able to work assigned shifts on days, evenings, weekends and holidays
- Communicate with co-workers, manage