Retail Receptionist

7 days ago

Singapore ACTURE BIOTECH PTE. LTD. Full time

We are an established group of companies with more than a decade of experience in the TCM healthcare and wellness space.

We have a growing network of TCM clinics & wellness spa in both Singapore and Malaysia, and would love for you to be a part of our growth story.

As part of our expansion plans, we are looking for a receptionist for our retail outlet. As a receptionist, you serve as the face of our business to customers and is of significant importance.

Duties include:

- Handling of phone and walk-in enquiries
- Assisting Branch Manager in ensuring smooth operations and scheduling of appointments
- Be the face of the company during your interactions with both our existing and potential customers
- Communicate and share with our customers the benefits of our various treatment and services of our clinic
- Ad-hoc activities as assigned by branch manager

**Requirements**:

- At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry
- Ability to communicate well in both English and Mandarin (TCM prescriptions are issued in mandarin as such proficiency in mandarin is required)
- Passion in providing superior customer service and addressing the healthcare concerns of our customers
- Team player and ability to work well with others
- Willingness to learn and adapt in a fast paced customer facing role

**Benefits**:

- Annual Leave
- Employee discounts for self and family
- Competitive salary and commission structure
- Annual performance bonus
- Career progression inline with our ongoing expansion plans
- Training and mentorship will be provided to assist you in achieving success in your role
- 5 day work week

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