Airport Operations Supervisor
7 days ago
**Core Responsibilities**:
- Supervise operations in assigned terminal during shift duty.
- Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
- Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
- Ensure intra-terminal and/or inter-terminal trolley transfers.
- Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
- Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
- Attend to customer complaints and escalation when required.
- Assist Duty Manager with routine and incident/accident reports.
- Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.
- Undertake other airport operations/service improvement projects when assigned.
**Job Specifications (Qualifications/Experiences)**:
- NITEC / Diploma in any discipline
- Minimum 2 years of supervisory experience in operations functions.
- Confident in dealing with staff across all ages.
- Possess excellent interpersonal, communication and organizational skills.
- Adaptable to change and a good team player.
- Able to work on Shift Duty.
- Microsoft Office proficient
- Able to obtain an Airport Pass (Airside)
- Familiarity with Changi Airport terminal operations will be an added advantage
**Job Type**: Permanent
**Salary**: $2,000.00 - $2,800.00 per month
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
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