Manager, Fcso Controls

Job ID: 34863

Location: Singapore, SG

Area of interest: Governance, Risk Management & Compliance

Job type: Fixed Term Worker

Work style: Hybrid Working

Opening date: 1 Aug 2025
- Job Summary- To investigate risk events / cases escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Transaction Screening &/or Name Screening);
- Other escalations as per procedures / DOI; and any other matter as directed by Country Head of FCSO, Singapore
- for identifying suspicious transactions / activities, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.
- To support Country Head of FCSO, Singapore to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to
- Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI);
- Monitoring relevant metrics and lead requisite actions to intervene, where required;
- Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like;
- Securing credible audit / review outcome for the unit;
- Ensuring timely reporting and escalation of significant risk issues to management; and
- Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose
- Driving the MAS and SCB partnership including utilizing innovative data analytics capabilities to bring fresh focus and enhance risk detection

**Role Responsibilities**
- Input to Country operating model design of relevant FC Framework and business processes.
- Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations.
- Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations
- Perform a role as FCSO Investigator - FCSO within the country Financial Crime Surveillance Operations team.
- Perform duties such as Transaction Monitoring and investigation.
- Support and guide relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
- Develop good working relationships with key stakeholders in the Business Segments.
- Develop a good working relationship with counterparts in GBS FCSO and attend any Service Delivery Meetings as required.
- Ensure timely reporting and escalation of significant AML/CFT risk issues to Country Head FCSO and/or Country Head Financial Crime Compliance.
- Ensure the suitability and quality of case data maintained on enterprise case management systems.
- Day to day processing of Transaction Monitoring (TM) cases in line with AAA procedures / Money mule or Shell Co. model output review guidance note and in a timely manner within agreed TAT’s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
- Ensure timely initiation of any follow up actions to effectively process alerts in TM with clear narratives.
- Assist the Country Head FCSO to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO’s), and Country FCC.
- Reporting Internal SAR’s for cases escalated through FCSO transaction monitoring processes to Country FCC / CMLCO.
- Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management
- Assess risks arising from products / segments / geographies / customers / transactions.
- Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

**Skills & Experience**
- Compliance professional with 4+ years of experience with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation. Preferably with exposure with devising, running or enhancing FCC owned processes.
- Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars.
- Professional certification such as ACAMS and ICA Diploma is preferred but not a must
- Regulatory engagement with local regulators.
- Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.
- Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity.
- Sound judgement on business practices, regulatory relationship management and reputational risk.
- Be able to operate independently and demonstrate robustness in ethics and resilience.

**Qualifications**
- Education Bachelor's degree from a recognized university required

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