Assistant Vice President

**Assistant Vice President - Employee Communications, Engagement and Training** **-** **(**230002CM**)**

**About us**

OCBC is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly rated banks, with an Aa1 rating from Moody’s. We have more than 540 branches and representative offices in 19 countries and regions with more than 29,000 employees globally. Our key markets are Singapore, Malaysia, Indonesia, and Greater China. We are also one of the largest listed banks in Southeast Asia by market capitalisation (listed on the SGX-ST).

**What you’ll be doing**

This is a specialised role under the Group Wealth Operations & Technology team, which primarily supports Bank of Singapore - an OCBC subsidiary and one of Asia’s fastest growing private banks.

You will partner the Group Wealth leadership, HR, and Group Brand & Communications to:
1. **Create a top-notch experience for employees**, from the time they join us to the time they leave.

a. Design and organise townhalls, skip-level meetings, dialogue and networking sessions, induction programmes for new joiners, celebratory events, appreciation campaigns, and other engagement initiatives.

b. Gather and analyse employee feedback from the Employee Engagement Survey (EES), skip-level meetings, pulse surveys, and focus groups; and working with leadership to develop action plans to address them.

c. Reduce unnecessary friction from the employee onboarding journey and finding ways to set up new joiners for success.

2. **Craft engaging and coherent communications and leadership messages** to inform, inspire, and equip employees to support our priorities.

a. Create a comprehensive employee communication strategy and generate engaging content that cuts through the noise.

b. Provide change management and communications support for major changes to ensure that each employee embraces and adopts the change.

c. Provide copywriting and editorial support to the leadership and other teams.

3. **Cultivate an organisational and team culture** that enables and breathes our LIFRR values.

a. Diagnose issues and implement interventions to foster better collaboration within and between teams and raise the maturity of our agile squads.

b. Recognise exemplars and reinforce desired behaviours through employee awards, internal communications, and other platforms.

4. **Curate and manage learning interventions **to support employee upskilling and reskilling.

a. Identify learning needs and implement learning and development programmes to upskill employees and enable them to deliver on our priorities.

b. Curate and manage e-learning O&T curriculum for technical learning pathways for software engineering and work with training providers to develop suitable learning programmes.

5. **Compete for and attract talent **to Group Wealth Operations & Technology.

a. Partner HR to attract and engage young talents through the divisional Graduate Talent and internship programmes and ensure that we attract our fair share of talents.

b. Shape our employment brand by sharing and getting the Group Wealth leadership team to share relevant updates on social media.

c. Shortlist and pitch for suitable industry awards to brand Group Wealth Operations & Technology.

**Qualifications**

**Skills and traits we’d love you to have.**
- **3 or more years of relevant expertise**. Experience in organisation development, HR, culture change, change management, internal communication, consulting, employee engagement, marketing, branding, or event management is a plus.
- **Organisation developer**. You have a keen interest in creating a better future for organisations and the people within them. You also understand and have experience in using different levers to raise employee engagement, improve employee experience, and shape organisational culture.
- **Status quo buster**. You abhor the status quo and unrealised potential, and always strive to do better, by putting people at the centre of what you do.
- **Sharp thinker**. You analyse issues deeply, see connections that others may miss, and are often two-to-three steps ahead everyone.
- **Stirling communicator**. You have a knack for distilling complex ideas and conveying them in clear, concise, and compelling way, whether it is one-to-one, to a large group, or in writing.
- **Creative storyteller**. You can craft engaging people-focused content that to a diverse, international workforce.
- **Gritty self-starter**. You subscribe to the idea of “digging” your own job and figuring out what needs to be done and how you could value-add.
- **Project management maven**. You are detailed oriented and can manage multiple projects and competing demands without dropping the ball.
- **Model team player**. You possess high emotional intelligence and can collaborate effectively with people across functions and agencies.
- **Resilient problem-solver**. You know that organisations are inherently complex an