Attendant, Housekeeping

1 week ago

West Singapore CapitaLand Full time

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

**Job Description**:
You will support the daily housekeeping operations in our Service Residence by providing administrative and operations support to the team. This includes ensuring residents' apartments are ready upon arrival and overseeing residents' requests. You will report to the Manager or Assistant Manager, Housekeeping.

**Responsibilities**:
You will:

- Promote teamwork and quality service within the team and coordination with the other departments
- Respond to and assist residents’ queries and requests in a professional and timely manner
- Oversee residents’ requests and escalation process of defect job tasks
- Monitor due-out apartments
- Ensure smooth check-in and check-out for all residents by:

- Coordinating with the Guest Service Team on daily resident arrivals
- Ensuring arrival apartments are ready before the check in time
- Preparing welcome amenities
- Assist with daily linen operations, equipment and stocking up of residents’ stationery
- Manage stock take and monitor the delivery of ordered items, ensuring they are all accounted for
- Ensure basic procedures are followed by attendants
- Perform related tasks as assigned eg. Perform ad hoc duties as Runner/ Public Attendant as required by operations

**Benefits**:

- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:

- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

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