Operations Executive, Academic Department
6 days ago
We are looking for an Operations Executive to join our Academic Department. Reporting to the Academic Department Manager, this role is responsible for supporting the smooth execution of academic operations and ensuring the highest standards of service delivery for students and staff.
- Oversee and coordinate daily operations of academic courses.
- Assist in course scheduling, teacher arrangement, academic year planning, course material inventory.
- Support the onboarding, deployment, and scheduling of teaching staff.
- Monitor and analyze academic data, such as attendance, assessments, and course feedback.
- Act as the first point of contact for students and parents, addressing inquiries, resolving complaints. Communicate updates on academic progress and operational matters clearly and promptly.
- Work closely with teachers, administrative staff, and other stakeholders to address operational challenges and ensure seamless execution of academic programs.
**Academic Qualifications**:
- At least Diploma or equivalent
**Skills Required**:
- 1 year of related work experience, preferably in the education industry with PEI experience
- Ability to work independently and in a team environment
- Good communication and problem solving skills
- Ability to prioritise and complete tasks with given deadlines
- Familiar with the use of computer software such as Microsoft Office, Google Suite etc.
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