
Snr IT Analyst I
2 weeks ago
**Responsibilities**:
- Functional (Technical) and business knowledge sharing and leading the internal team by example. Ensure the team works according to agreed ASM procedures and process
- Investigate, scrutinize, and recommend solutions to improve business processes, procedures and structures.
- Manage Service Request and Incidents for assigned area, Problem Management if applicable
- Provide day to day support, troubleshoot and provide resolution to the issues reported by users.
- Participant and project manager / IT Lead for projects.
- Hands-on systems configuration and gathering of business requirements.
- Create detailed functional and technical analysis & designs, perform unit testing and SIT, conduct UAT, regression test and release to production system.
- Review and authorize SAP transport requests
- Collaborate and keep IT Business Partner and Business Process Owners informed of progress on new and enhancement requests.
- Ensure that standards are adhered to for documentation, development, source control, testing methodology, and internal procedures
**Requirements**:
- Strong process and functional knowledge in
- SAP PLM modules DMS, ECM, ER, PSM, GSS/PSS, TREX (configuration for PLM) and configuration of content server/cache server)
- EBOM to MBOM handover process
- SAP ECTR and CAD Integration
- 3D Visual Enterprise (VEG, VEV, VEMP)
- Document and File conversion
- SAP Workflow and BRF+
- SAP IPD/EPD
- Strong integration with other SAP ERP modules like PP, MM, and FICO areas.
- Hands-on experience in integration between SAP and other external PLM systems.
- Domain knowledge in Discrete Industry or High-Tech Manufacturing
- Hands-on experience in S/4Hana is a plus
- Min. 10 years' experience in solution implementation, with at least 3 end-to-end project cycles involvement in a functional team lead position.
- Process oriented thinking
- Strong oral and written communication skills.
- Strong leadership, ownership and personal drive to solve problems. Team player and able to guide and influence to achieve end goals
- Demonstrable experience of managing 3rd party support contracts and relationships
- Project management experience and able to structure and scope a project and to manage a project through to completion.
- Established experience in the orchestration of metrics/management reporting
- Ability to think strategically and at the same time be operationally hands-on when the circumstances desire
**Key skills and personal characteristics**:
- Planning and Organizing: Effective at planning and managing own workload and ability to split time between reactive tasks and planned project work
- Analytical: Must be analytical and detail oriented yet, able to conceptualize end-state solutions
- Dealing with Ambiguity: Ability to work through issue when clear instructions are not provided.
- Customer Focus (internal): Able to anticipate and understand customer expectations, and ensure that customer requirements are met and expectations appropriately managed. Able to build solid relationships with team members and internal customers.
- Building Coalitions: Ability to build coalitions internally and with service and technology partners to achieve common goals.
- Building Relationships: Able to develop effective relationships with IT staff and external vendors
- Multi-task: Must be able to manage and support multiple projects simultaneously
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