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2 weeks ago
The roles and functions of the Lead nurse**:
**A. Role description**
- Nurse Manager is in charge of organizing daily nursing, developing and meeting operational standards following the guidelines given by the Center Manager.
- Implementation of a quality management system, its use and development in the unit
Know-how
- Know-how in nursing and the necessary education and training
- Know-how in quality management
- Know-how in personnel
- Know-how in legal matters concerning social and health services
**B. Responsibilities**
- Organising daily nursing and its daily planning
- Upholding a quality management system, its use and development
- Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
- Protects patients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations.
- Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Maintains nursing supplies inventory by recording usage; anticipating needed supplies and requisitions.
- Promotes patient's independence by establishing patient care goals
- Teaching and counseling patient and family members. Reinforcing their understanding of disease, medications, and self-care skills.
- Maintains safe and clean working environment by implementing and updating procedures, rules, and regulations.
- Daily workshift planning
- Risk management in nursing
- Resolves problems and identifies system improvements.
- Customer safety
- Contributes information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards;
- Implementation of nursing and service plans
- Accomplishes nursing training, assigning, coaching, counseling, and disciplining care staff
- Communicating job expectations
- Planning, monitoring, appraising job contributions
- Recommending compensation actions
- Adhering to Handbook, policies and procedures.
**C. Decision making**
- Guidelines relating to nursing
- Participating in decision making concerning personnel
**D. Goals**
- Customer safety
- Job satisfaction
- Customer satisfaction
- Quality of activity
- Ethics of nursing
**E. Co-operation and most important stakeholders**
(1) Maintains a cooperative relationship among team members by:
- communicating information responding to requests
- building rapport
- participating in team problem-solving methods.
(2) Most important stakeholders:
- Managing director: reporting
- Other employees: implementing decisions
- Hovi Care employees
- Other stakeholders
- Customers and their families
- Management team: reporting
- Partner Management
