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Product Manager, Internal Enablement
2 weeks ago
Neuron is the leading shared micromobility operator in Australia and New Zealand and the company has also expanded into the United Kingdom, and, most recently, Canada. We partner with cities to connect people and places in a safe, convenient and fun way. We are driven to help the world build a more prosperous and sustainable future through new ways of moving and connecting.
Neuron launched the world's first docked e-scooter in Singapore in 2016 and the first shared e-scooter programme in 2017. We develop our own industry-leading e-scooters, which are purpose built for sharing and safety. We also set the industry standard for technology that manages them. Neuron has launched an impressive range of world firsts, particularly when it comes to safety. We currently operate in 27 cities globally.
**What You’ll Do**:
- Lead Market Enablement capabilities such as market & city configurations requirements for self service
- Support customer management requirements to enable customer success and also active monitoring of users
- Support workstreams in sizing estimates for sprint planning and inform resource planning for team
- Work closely with other Product Managers to understand the self serve requirements and synchronise delivery through collaboration of different workstreams
- Facilitate communication and information exchange between different product workstreams within the portfolio and call out dependencies and cross impacts
- Hosts regular team meetings to get updates on the progress, address potential roadblocks, and ensure that the project is on track
- Help drive a culture of agility and learning & encourage the agile engineering practices
- Act as custodian on delivery of the dashboard (web) from the different teams for internal enablement
- Leading development projects for shared services within the platform to be service and consumed by multiple workstream and stakeholders
**What You'll Need**:
- Experience in working with cross functional team for solution designing and specification
- Experience in initiating backlog, creation of good User Stories (INVEST) and creating clear success criteria
- Understanding on lean principles & prioritisation techniques to product creation (i.e. MVP, minimum viable product)
- Ability to see the big picture, strong systems solutions thinking
- Experience with using Atlassian tools (i.e. JIRA) would be preferred
- Strong communication skills, both written and verbal - bilingual (English/Chinese) would be ideal as our product team does need to work very closely with our technical team in China
- Ability to understand data, draw insights on outcome from implementation
- Experience in dealing with products implemented for multiple markets would be highly regarded
**Our Values
**Make It Happen**
We strive to deliver results with the highest impact and are committed to following through. We continuously optimise through collaboration to achieve the best collective outcomes.
**Be Proactive**
We seize the initiative and are always looking for continual improvement, for ourselves, our team and the cities we serve. We relish the chance for action even if it leads us outside of our normal scope.
**Trust Facts Over Opinions**
Our decisions are evidence-based. We assess situations fairly, wherever possible using reason and logic rather than unverified opinions.
**Stay Curious**
We ask questions, challenge assumptions, learn from mistakes and are ready to leave behind what we thought we knew.
**Do More With Less**
We understand that both time and resources are finite. We balance our priorities and think strategically about how we can maximise our impact and the return on investment.
If you are passionate about making a real-time impact and want the opportunity to play an instrumental part in our growth story, we want you riding for our team
**_Neuron Mobility is an equal opportunity employer. We are committed to making all employment decisions including recruitment, appointment and promotion decisions on the basis of business needs, individual qualifications, and merit. _**:
**_The company prohibits discrimination and harassment of any kind. We are dedicated to the continued personal and professional growth of our employees. We protect all of our employees regardless of race, nationality, ethnicity, politics, sex, sexual orientation, gender identity, social origin, physical and mental disability, religion or belief, marital or domestic partnership status, family or parental status and any other status recognised and protected by the law and regulations of where we operate._**:
