
Club Technician
2 weeks ago
**RESPONSIBILITIES**
1. Club Repair & Building
- Responsible for club repairs, custom builds, and ensuring high-quality workmanship.
- Responsible for assembling golf clubs according to fitters' specifications while ensuring precision, durability, and overall customer satisfaction.
- Enhance building processes, ensure rigorous quality control, and optimize overall workshop operations for improved efficiency.
2. Fitting Facilities & Equipment Management
- Ensure all fitting tools, software, and machines are used exclusively for club fitting and testing by qualified personnel.
- Maintain a clean, safe, organized, and fully functional workspace while ensuring all equipment remains in optimal condition.
- Track, manage, and replenish necessary supplies, tools, and materials to support seamless fitting and repair services.
3. Off-the-Shelf Club Sales & Customer Support
- To serve customers, providing expert advice on off-the-shelf clubs and custom specifications.
- Educate customers on adjustable club settings, equipment selection, and golf ball fitting.
- To promote and increase brand fittings, educating consumers on the benefits of professional club fitting.
4. Operational & Event Support
- Work closely with pro shop staff, managers, and suppliers to optimize operations and sales.
- Assist in nationwide club fitting sessions, demo days, corporate golf programs, and tour support as needed.
- To provide post-fitting support and guidance to ensure customer satisfaction and long-term engagement.
5. Sales Commitment
- Achieve or exceed weekly sales target, proactive in assist in implementing and enhancing the club fitting and building system to support sales growth.
- Execute in store marketing and promotional displays based on company’s guidelines and support local golf sales events
- Demonstrate product knowledge and continuous learning for latest golf products, trends, and promotions to service customers’ inquiries
6. Inventory Management
- Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer dissatisfaction
- Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage
- Assist in coordinating with stock merchandisers and report low-stock or overstock situations to the team to support inventory management.
**Experience and Skills**:
- 1-2 years of experience in golf club technician and repair.
- Strong technical knowledge of golf clubs and components.
- Hands-on experience with club repair tools.
- Proven experience in achieving sales targets and KPIs
- Strong clients focus with an ability to build lasting relationships
- Exceptional verbal and presentation skills
- Positive, collaborative, and goal-oriented team member
- Friendly, professional demeanour with effective communication
- Ability to perform well in a fast-paced environment
- Demonstrates punctuality, honesty, and discipline
- Self-motivated, driven, and open to feedback
- Able to commit to rotating shifts (opening & closing hrs)
**Job Types**: Full-time, Permanent
Pay: $2,000.00 - $2,500.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person