Sales Coordinator

9 hours ago


Singapore CVISTA HR CONSULTING PTE. LTD. Full time

**Responsibilities**:
Relationship Management:

- Establish good working relationships with key customers.
- Understand and maintain contact details with customers.
- Support business reviews with customers.
- Regular telephone/Teams calls with customers.
- Establish and maintain customer price updates & price file management.
- Conduct regular reviews of customer margin to maintain profitability.

Order Management:

- Part number creation
- Obtain up to date forecast information for key customers.
- Process customer orders and ensure orders are progressed to support requirements.
- Advise customer delivery dates on their Purchase Orders.
- Analysis of customer schedules to ensure stock availability.
- Support customer returns and raise credits as required.
- Processing certification for spot orders
- Customer declarations (export) and creation of commercial invoices
- Creation and management of customer kits
- Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch/receipt.
- Liaising with warehouse to ensure orders are despatched on time to your customers.
- Support AR department when needed to ensure outstanding invoices are paid.

Drive Growth:

- Work with customers to solicit opportunities for growth.
- Handle Request For Quotations (RFQ) from customers.
- Collaborate with sourcing department to establish optimal solutions to secure growth.
- Negotiate with customers establishing pricing and lead times.

Other Duties:

- Support the preparation of annual budgets.
- Kanban/VMI set up and maintenance of master lists.
- Regular Kanban/VMI reviews with key customers to identify any increase/decrease in usage, identify End Of Life (EOL) parts and determine when parts become excess.
- Any other duties as defined by management.

**Requirements**:

- Efficient in MS Office.
- Good analytical and communication skills.
- Pleasant personality
- Equivalent ‘A’ Level, Diploma or higher

R2197550 | EA License 16C7883


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