Head of Casualty, Singapore

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Casualty, Singapore to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark as a leader in Casualty Underwriting
AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
As a People Manager and Senior Leader, you make the difference in an employee’s experience at work. Great managers provide direction, motivate and grow talent, and empower and coach teams toward higher levels of performance. The quality of Senior Leadership is a defining factor for a company’s success. Senior Leaders are responsible for developing business strategies and/or translating those strategies into meaningful outcomes and ultimately, business results. As a Senior Leader, you reach across geographical and functional boundaries to create alliances that further the organization’s objectives and market position. Your deep and broad industry knowledge allows you to foresee external conditions that could potentially affect AIG’s future.
Manage all underwriters in the Singapore Casualty team.
Implement a consistent Casualty strategy across Singapore; aligning with APAC & International Casualty strategies, plans, initiatives, risk appetite and goals.
P&L responsibility for all Casualty product lines/overall portfolio including profitability, volume, operations and expenses.
Liaise regularly with APAC Casualty actuarial team to establish budget loss ratios and monitor rates; execute changes and remediation to improve profitability if required.
Ensure underwriting and pricing tools are used where mandated, peer reviews are completed and underwriting files adhere to AIG standards.
Establish career development, training and retention plans for Singapore Casualty team; coordinating with Human Resources where necessary.
Ensure a consistent Client, Distribution Channel and Multinational approach across the Singapore Casualty portfolio.
Drive and deliver a culture of underwriting excellence and operational efficiency in work flow and process systems across Singapore’s Casualty operations.
Ensure best practices are implemented across the country including pricing, marketing, business development, renewals, budget/expenses, policy wording updates and new product development.
Drive a high-performance culture to achieve market leading results.
Ensure all underwriting files comply with AIG standards/Casualty Underwriting Quality Review (audit) requirements.
Ensure good knowledge of current and historical claims via regular contact with Singapore Casualty Claims team.
Perform all reporting duties for Casualty in Singapore.
Work with the Regional Casualty Underwriting Head and collaborate with Singapore Product Leaders to ensure successful execution of plans and support initiatives across all product lines and segments.
What you’ll need to succeed
Strong record in an underwriting role, specifically in Casualty technical area.
The ability to lead a team of underwriters in the day-to-day operation of a large book of Casualty business.
Strong technical Casualty skills and a solid understanding and knowledge of the Singapore insurance market.
The ability to underwrite Direct and Facultative Reinsurance Business.
Experience with Major Account Underwriting.
Strong relationships with Global, International, National and Reinsurance Brokers and Cedants from around Asia
A strong people person with the ability to collaborate and work with and motivate individuals and teams.
A profitable growth mindset backed by underwriting excellence.
The ability to understand and manage a portfolio of business in detail, to make the best possible strategic and tactical decisions to improve profitability.
Strong communication and PC skills; analytical skills; knowledge of commercial insurance products; knowledge of underwriting concepts, practices, procedures and techniques.
Ability to organize, plan and monitor the day-to-day activities of underwriting staff; ability to establish and implement performance goals, objectives and standards for individuals and the team.
Budget development and expense control skills; ability to manage the business performance of multiple underwriting units; ability to develop and implement underwriting and marketing strategies.
To be able to follow and implement APAC Regional and global Casualty underwriting guidelines.
Ready to take your career to the next level? We would love to hear from you.
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Reimagining insuran