Customer Call Centre Officer

5 days ago

Singapore TEMPSERV PTE. LTD. Full time

**Responsibilities:
Outbound Call Associate
- Proactive contact and engage customers to gather critical information through survey, telemarketing activities
- Meet and achieve the individual and company’s key performance indicators
- Acquire a strong knowledge of the products and services, culture and processes
- Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
- Resolve customer queries efficiently and escalate issues promptly
- Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance Other duties as assigned by Team Lead and/or Branch Head

**Requirements**:

- GCE 'N' level/ Nitec/Diploma
- 1-2 years customer service experience.

***

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

  • Customer Call Centre Officer

    1 week ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Call Centre - No Exp Are Welcome To Apply - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in...

  • Call Centre Admin Officer

    6 days ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

  • Customer Care Officer

    7 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Contact Centre**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with...

  • Customer Service Officer

    1 week ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Contact Centre**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with...

  • Call Centre Officer

    18 hours ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Call Customer Service Exp**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

  • Customer Service Officer

    33 minutes ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Contact Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as...

  • Call Centre Admin Officer

    1 week ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

  • Customer Care Officer

    1 week ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

  • Call Centre Officer

    1 week ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with all customers -...

  • Call Centre Officer

    18 hours ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...