Head, Dtl, Sme Digital Products and Propositions, Wrb Tech

Job ID: 25982

Location: Singapore, SG

Area of interest: Technology

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 15 Apr 2025

**Job Summary**-
**Key Responsibilities**:
**1. Technical Leadership**:

- Define the technical roadmap and architecture for SME banking digital initiatives.
- Oversee the development and deployment of digital platforms, APIs, and integrations with partner ecosystems.
- Ensure alignment with the organization’s overall IT strategy, security, and compliance requirements.

**2. Collaboration with Business Stakeholders**:

- Work closely with SME business leaders to understand strategic goals, core value propositions, and client needs.
- Translate business requirements into actionable technical solutions that enhance digital business lending, treasury services, and trade financing.

**3. Product Development & Delivery**:

- Lead the design and development of scalable, customer-centric digital products for SME clients.
- Partner with internal and external teams (e.g., fintech partners) to deliver seamless customer experiences in areas such as:

- Digital onboarding and credit decisioning.
- API development for eCommerce and other integrations.
- Supply chain financing and trade facilitation tools.

**4. Team Leadership & Vendor Management**:

- Build and lead a high-performing technical team responsible for delivering end-to-end solutions.
- Manage external vendors and technology partners to ensure timely and cost-effective delivery.

**5. Data-Driven Innovation**:

- Implement data-driven approaches to improve risk management, customer engagement, and decision-making.
- Integrate AI/ML technologies to enhance automation, efficiency, and scalability in SME banking.

**6. Continuous Improvement**:

- Stay updated with emerging technologies, industry trends, and best practices to maintain a competitive edge.
- Identify areas for improvement and recommend solutions for optimizing technical and operational processes.

**People & Talent**
- Promote a culture of innovation collaboration and accountability
- Mentor, train and develop high performing teams who feel empowered to develop high quality products for the end client
- Effectively collaborate with support functions, business partners, and COEs to provide effective client outcomes
- Coach to help others grow - leading the human / teams
- Provide technology thought leadership, inspire and retain engineering talents by developing and nurturing an extensive internal and external network of technologists.
- Create a pipeline of technical talent, identifying high potential individuals and helping to create mechanisms to recognize and develop the talent pipeline by working with Coaches and Chapter Leads.
- Chair and lead communities of practice.
- Perform a vital communication role within the organization/domain on technology matters.
- Effectively and collaboratively identify, escalate, mitigate, resolve any risk, conduct and compliance matters.
- Create a positive impact in the organization and across the industry by sharing knowledge and expertise with others.
- Work with Coaches and CPO to build an empowered, high performing team in a psychologically safe environment.
- Empowers their team (Engineering Leads) to work with the hive, the scope of the role prohibits constant and direct involvement in each hive.

**Risk Management**
- Creates awareness, understanding and comply with the regulatory framework and risk environment in which the Group operates
- Ensures adherence with the highest standards of ethics and compliance with relevant policies, process, and regulations
- Act as the risk control owner under the Group’s risk management framework
- Responsible for effective risk management across all initiatives planed for the hive.
- Act as the risk control owner under the Group’s risk management framework at the appropriate level.

**Regulatory & Governance**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Represent the domain in relevant governance & risk committees - e.g. NFRC
- Delivery of conduct plan across region and relevant technology forums
- Ensure that the GRAM risk rating for the domain is maintained
- Represent the Hive and contribute to the governance forums like RF, QPR etc.
- Ensure that other technology leaders in the Hive and across Hives are sufficiently involved in the Hives interaction events like quarterly planning, show & tells etc.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business